Senior Revenue Operations Specialist

Spark is hiring a Senior Manager of Revenue Operations to help build and run the systems, processes, and reporting infrastructure that power our sales and success teams. This is a hands-on, execution-focused role - you'll partner closely with the leadership team to keep our GTM engine data-driven, predictable, and easy to operate.

This is a hybrid role based at our Broadway office in NYC.

• Build and maintain end-to-end revenue reporting and forecasting, including bottoms-up pipeline and capacity models
• Administer and continuously improve our GTM tech stack (CRM, sales engagement, and adjacent tools)
• Maintain KPIs and dashboards that support leadership decisions and day-to-day frontline accountability
• Support Finance and Revenue leadership on quota-setting, compensation administration, and territory execution
• Improve lead routing, pipeline hygiene, and funnel visibility across the Revenue org
• Run deal desk reviews within the constraints set by Finance and the CEO
• Partner with Success and Marketing on dashboards, hand-off processes, and systems/ROI reporting
• Identify operational gaps and drive fixes that remove friction for reps and managers

• 5 years of experience in revenue, sales, or GTM operations, ideally at a fast-growing startup
• Hands-on experience with CRM and sales tech systems (Salesforce strongly preferred)
• A track record of building or significantly improving reporting, dashboards, or operational processes
• Strong analytical skills - comfortable working in spreadsheets/SQL and translating data into clear recommendations
• Good cross-functional collaborator who can work with Sales, Success, Marketing, and Finance stakeholders
• Detail-oriented and comfortable owning ambiguous, fast-moving work without heavy oversight

• Experience supporting comp plan or territory model administration
• Exposure to Medicare or other regulated industries
• Experience supporting both field and inside sales orgs