Dental Practice Manager

Job Overview
Join our dynamic dental team as a Office Manager for an office that will be opening 6/20/26 and become a vital part of delivering exceptional oral healthcare! In this energetic role, you will support dentists during patient procedures, ensure smooth clinic operations, and provide top-tier patient care. This is a start-up office with a very experienced dentist and everything will be brand new. Your expertise will help create a welcoming environment where patients feel comfortable and confident in their dental experience. This paid position offers an exciting opportunity to grow your skills in a fast-paced, friendly setting committed to excellence.

Responsibilities
Core Responsibilities

• Daily Operations & Scheduling: Coordinating office workflows, managing patient flow to minimize wait times, and optimizing the dentist’s and hygienists' schedules to maximize productivity.
• Personnel Management: Recruiting, hiring, onboarding, and training new staff. They are also responsible for creating staff schedules, conducting performance reviews, and mediating interpersonal conflicts.
• Financial Oversight: Overseeing billing, processing insurance claims, managing accounts receivable, and handling patient payment plans. They often track Key Performance Indicators (KPIs) like production goals and collections.
• Patient Relations: Serving as the first point of contact for patient complaints and feedback. They also assist in presenting treatment plans to patients and explaining office policies.
• Regulatory Compliance: Ensuring the practice adheres to safety and privacy laws, including HIPAA (patient data protection) and OSHA (workplace safety and sterilization protocols).
• Inventory & Facility Management: Monitoring supply levels, negotiating with vendors for better pricing, and arranging for equipment maintenance or facility repairs.

Dental Office Manager Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: Minimum of 2–5 years in dental office administration or a similar healthcare management role.
• Software Proficiency: Hands-on experience with Dentrix, OpenDental, or similar dental practice management software.
• Billing & Coding: In-depth knowledge of dental insurance billing, CDT codes, and processing claims.
• Regulatory Knowledge: Working knowledge of HIPAA (patient privacy) and OSHA (workplace safety) compliance.
• Technical Skills: Proficient in the Microsoft Office Suite, specifically Excel and Word, for financial tracking and correspondence.

Preferred Qualifications

• Clinical Background: Prior experience as a Dental Assistant or Hygienist, providing clinical insight into the practice’s daily workflow.
• Specialty Experience: Knowledge of general dentistry procedures.

Key Soft Skills (Competencies)

• Leadership: Ability to recruit, train, and motivate a team while managing interpersonal staff conflicts.
• Patient Focus: Exceptional customer service skills with the ability to resolve patient complaints calmly and professionally.
• Financial Acumen: Strong organizational skills for managing accounts receivable, daily deposits, and practice budget goals.

Must also have a great personality and able to take direction.

Pay: $24.14 - $29.07 per hour

Work Location: In person

Salary : $24 - $29