What are the responsibilities and job description for the Consumer Service Representative position at Spang Power Electronics?
Job Details
Description
Spang Engineered Solutions, a division of Spang & Company has an opening for an Customer Service Representative based at our Pittsburgh office. This position will be responsible for performing customer service functions and ERP data entry.
The primary responsibilities for this position include handling ERP (IFS) entries for customers, contacts, addresses, and order processing. Additional responsibilities include sending order documentation to customers, creating quotes and orders in IFS, providing order status updates, monitoring a shared inbox and phone line, and ensuring accurate data entry for inventory, purchase, sales part records, and supplier information. Occasional domestic travel is required.
Qualifications include a bachelor’s degree in Business, Operations, Supply Chain, or a related field along with at least one year of internship or office experience in customer service, logistics, scheduling, or production planning. Candidates should have strong communication, organizational, and multitasking skills, as well as proficiency in Microsoft Office. Experience with ERP systems is preferred.
Spang Engineered Solutions designs and manufactures custom inductive components for an array of industries including renewable energy, solar, medical, aerospace, automotive, and military. Our manufacturing locations include Pittsburgh, PA, Phoenix AZ, McKinney, TX in the U.S.A., and Xiamen, China.
Spang provides a full benefits package with one of the best 401(k) matching plans in the business, competitive salaries, and much more. To learn more about growing your career with us, please visit our website at www.spang.com. Apply with your resume in the following application.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Description
Spang Engineered Solutions, a division of Spang & Company has an opening for an Customer Service Representative based at our Pittsburgh office. This position will be responsible for performing customer service functions and ERP data entry.
The primary responsibilities for this position include handling ERP (IFS) entries for customers, contacts, addresses, and order processing. Additional responsibilities include sending order documentation to customers, creating quotes and orders in IFS, providing order status updates, monitoring a shared inbox and phone line, and ensuring accurate data entry for inventory, purchase, sales part records, and supplier information. Occasional domestic travel is required.
Qualifications include a bachelor’s degree in Business, Operations, Supply Chain, or a related field along with at least one year of internship or office experience in customer service, logistics, scheduling, or production planning. Candidates should have strong communication, organizational, and multitasking skills, as well as proficiency in Microsoft Office. Experience with ERP systems is preferred.
Spang Engineered Solutions designs and manufactures custom inductive components for an array of industries including renewable energy, solar, medical, aerospace, automotive, and military. Our manufacturing locations include Pittsburgh, PA, Phoenix AZ, McKinney, TX in the U.S.A., and Xiamen, China.
Spang provides a full benefits package with one of the best 401(k) matching plans in the business, competitive salaries, and much more. To learn more about growing your career with us, please visit our website at www.spang.com. Apply with your resume in the following application.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities