What are the responsibilities and job description for the API Solutions & Business Development Specialist position at SPAN Enterprises?
Company Overview
At SPAN Enterprises, we develop software solutions that simplify complex business processes. Our products help organizations confidently manage tax filing, compliance, and workforce management. Guided by our core values—Create, Commit, and Candor—we build useful products and strong customer relationships.
Position Overview
API Solutions & Business Development Specialist – TaxBandits
We’re looking for a technically strong API Solutions & Business Development Specialist to help enterprise clients integrate with the TaxBandits API and succeed. You’ll be the main point of contact from first conversation through launch and beyond, combining hands-on API troubleshooting with relationship building and sales.
What You’ll Do
- Guide enterprise clients through API evaluation, integration, testing, and launch
- Explain our API documentation and how request and response data flows between systems.
- Troubleshoot common integration errors and escalate complex issues to Development with clear details
- Own client communication through issue resolution, and apply what you learn to future cases.
- Lead discovery calls and tailored product demos for technical and non-technical audiences.
- Manage opportunities through proposals, pricing, negotiation, and closing
- Identify growth opportunities within existing accounts and conduct outreach to new prospects
- Keep CRM records, forecasts, and client notes accurate and up to date
- Share client feedback with Product and Development to improve the integration experience
What You Bring
- Professional experience working with APIs and supporting software integrations in a SaaS environment
- Solid understanding of API requests, responses, data exchange, and common integration errors
- Ability to read technical documentation and turn it into clear, practical guidance
- Experience in SaaS sales, technical sales, or business development, including discovery, demos, and closing deals
- Strong communication skills with both technical and business audiences
- Excellent organization and follow-through across multiple clients and opportunities
Must-Haves
- Professional, hands-on experience working with APIs and software integrations in a SaaS environment
- Understanding of API requests, responses, and data exchange
- Ability to troubleshoot integration issues and work with developers on escalations
- Ability to read technical documentation and explain it clearly
- SaaS sales, technical sales, or business development experience, including discovery, demos, and closing deals
- Strong communication skills with both technical and non-technical audiences
- Excellent relationship-building, organization, and follow-through across multiple clients
This role requires both established API experience and sales experience.
Nice to Have
- Ability to read code (coding not required)
- Experience in solutions consulting, technical account management, or integration support
- Background in tax, payroll, fintech, or compliance software
Product and industry training will be provided.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k) 4% Match
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $75,000