What are the responsibilities and job description for the Entry Level- Customer Service (Work From Home) position at Spade Recruiting?
Create a Career That Fits Your Life
What if your career gave you both flexibility and long-term growth? This opportunity is designed for individuals who want more control over their schedule, the ability to grow professionally, and the chance to help families plan for the future.
We’re looking for reliable, motivated people who want to build a career that offers both purpose and financial opportunity. This role allows you to develop valuable skills, form meaningful connections, and create a stable future for yourself while supporting others along the way.
About the Position
Our team works with more than 44,000 unions and member organizations throughout North America. Many of the individuals we speak with have already asked for information about supplemental benefits, meaning your conversations begin with people who are open to learning more.
Because of this, there’s no door-to-door outreach or traditional cold calling. Instead, your focus will be on meeting with interested members, answering their questions, and guiding them through the options available to them.
The role offers a balance of independence and structure. You’ll manage your own time and schedule while benefiting from an established system, experienced mentors, and a supportive team environment.
Responsibilities
Meet with union members through virtual meetings or occasional in-person appointments to discuss available programs.
Explain benefit options clearly so families understand how their coverage works.
Help individuals choose solutions that align with their personal and financial needs.
Maintain accurate records and follow up with members to ensure a positive experience.
Continue improving your skills through training, mentorship, and leadership development programs.
What Makes Someone Successful in This Role
We value attitude and work ethic just as much as experience. Ideal candidates often share these qualities:
Strong communication and listening abilities
A genuine desire to help people make informed decisions
Comfort using digital tools such as video meetings and online platforms
Self-discipline and strong organizational habits
The ability to set goals and manage your own workflow
Eligibility to pass a standard background check
No industry background is required — comprehensive training and ongoing support are provided.
What You Can Expect
Joining our team means having access to tools and opportunities that help you grow professionally.
Structured Training: Learn the skills needed to succeed from the beginning.
Weekly Earnings: Consistent pay with additional performance incentives.
Income Growth Potential: Opportunities to increase earnings as your experience grows.
Advancement Opportunities: Paths into mentoring, leadership, or management roles.
Flexible Work Structure: Create a schedule that supports both work and personal priorities.
Team Support: A collaborative environment focused on encouragement and shared success.
Why This Opportunity Stands Out
This position offers more than a paycheck. It’s a chance to build a career with flexibility, long-term growth potential, and meaningful impact.
By helping families understand and access important benefits, you’ll contribute to their sense of security while building a future that reflects your own goals and ambitions. If you’re ready for a role that combines purpose with professional growth, this could be the next step you’ve been looking for.