What are the responsibilities and job description for the Benefits Specialist (Work From Home) position at Spade Recruiting?
Position Overview
We are currently expanding our team and looking for motivated, service-focused individuals to join us in a remote sales and client support role. This opportunity is ideal for someone who enjoys working with people, communicates well, and is interested in building a long-term career with growth potential.
Our team works with members of established organizations, unions, and associations who have requested information about available benefit programs. There is no door-to-door work or cold calling. You’ll be helping individuals and families understand their options, answer their questions, and guide them through a simple virtual process.
About the Role
As a representative, you will connect with clients by phone and video, schedule appointments, present benefit information, and help complete basic applications and documentation. You’ll also be responsible for follow-up, maintaining accurate records, and providing a professional client experience from start to finish.
Full training is provided, so previous insurance experience is not required. We are looking for individuals who are coachable, dependable, and ready to learn.
Key Responsibilities
- Handle inbound and outbound client communication
- Schedule and confirm virtual appointments
- Present benefit options to members who have requested information
- Answer questions and provide clear, professional guidance
- Assist with digital applications and required documentation
- Maintain accurate client records
- Provide strong follow-up and ongoing support
- Participate in training, team meetings, and leadership development
What We Offer
- Weekly pay with performance-based bonuses
- First-year earning potential based on effort and performance
- Long-term career advancement opportunities
- Flexible work schedule
- Remote work-from-home option
- Residual income potential
- Health benefit options
- Hands-on training and mentorship
- Supportive team environment
- Opportunities for leadership growth
- Company incentive trips and recognition programs
Qualifications
- Strong communication skills
- Good time management and organization
- Basic computer skills
- High school diploma or equivalent required
- Customer service, retail, or sales experience is helpful but not required
- Positive attitude and willingness to learn
Interview Process
To support a flexible and efficient hiring process, all interviews are currently conducted through video conferencing. Candidates selected to move forward will receive additional details on the next steps.