What are the responsibilities and job description for the Fiber Technician III - Memphis position at SpaceXSI?
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.
ABOUT THE ROLE:
As a Fiber Technician III at SpaceXSI's Memphis data center, you will take ownership of fiber optic infrastructure projects and lead a team of technicians in installing, maintaining, and optimizing high-performance network connectivity. You'll combine deep technical expertise with leadership skills to ensure the highest standards of quality, safety, and uptime in a fast-paced, hyperscale environment. Working onsite with passionate teams, you'll drive complex fiber deployments, mentor junior technicians, troubleshoot critical issues, and help build the robust backbone that powers SpaceXSI's mission to accelerate human scientific discovery through AI.
RESPONSIBILITIES:
- Lead and mentor a team of Fiber Technicians while working under the guidance of the Foreman Supervisor, Project Manager, and Superintendent
- Manage all phases of datacenter fiber optic installation projects from planning through execution and handover
- Ensure a safe, productive, and high-quality work environment for the entire team
- Oversee the development of sensor indicators and conduct timely inspections to maintain optimal fiber optic system performance
- Troubleshoot, resolve, repair, and install complex fiber optics systems
- Examine and replace faulty or aging fiber optic cables
- Organize and optimize scheduled maintenance routines
- Lead fiber splicing activities and resolve fiber optic problem areas
- Monitor and maintain signal strength across devices and infrastructure
- Formulate, maintain, and improve system records, documentation, and system designs
- Provide technical guidance, training, and quality assurance for all fiber-related work
BASIC QUALIFICATIONS:
- 4 years of direct data center experience installing and routing optical fiber in large-scale Tier 3 or 4 facilities
- Previous experience leading or mentoring fiber optic technicians
- High school diploma or equivalency certificate
PREFERRED SKILLS AND EXPERIENCE:
- Certification in fiber optics and/or cable installation (e.g., FOA, BICSI)
- Extensive experience in fiber splicing and OTDR testing
- Strong technical knowledge of communication networks and hyperscale data center environments
- Experience installing, certifying, and troubleshooting fiber in hyperscale or AI/HPC data centers
- Knowledge of structured cabling systems
- Proficiency with computers and associated electronic systems
- Deep knowledge of different fiber types (single-mode, multi-mode, etc.)
- Demonstrated ability to lead projects and teams while maintaining high safety and quality standards
ADDITIONAL REQUIREMENTS:
- Ability to work in tight quarters with necessary physical dexterity
- Ability to lift up to 35lbs, unassisted
- Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear
- Comfortable working in environments with high noise levels
- Available to work evenings and weekends as needed; schedule flexibility is required
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