What are the responsibilities and job description for the Spaceport Operations Technician (Starbase) position at SpaceX?
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SPACEPORT OPERATIONS TECHNICIAN
The Spaceport Operations Technician will take ownership of Starbase hotel operations and ensure the best guest experience. The ideal candidate will bring high attention to detail, a proactive mindset, and a passion for continuous improvement in all areas of spaceport hospitality and site operations.
RESPONSIBILITIES:
- Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces
- Conduct daily inspections of rooms, homes, Airstreams, public areas, and surrounding roads to ensure cleanliness and check-in readiness
- Perform housekeeping functions and maintain high standards of cleanliness across all guest-facing spaces
- Collaborate with Facilities and Housekeeping to escalate and track maintenance needs
- Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates
- Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards
- Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 1 years of hospitality, facilities maintenance, or operations experience
PREFERRED SKILLS AND EXPERIENCE:
- Strong organizational and time management skills with the ability to prioritize multiple tasks
- Experience maintaining or managing shared or social-use spaces
- Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction
- Effective communicator across departments and with guests
- Experience supporting events or large gatherings with setup and breakdown responsibilities
- Comfortable identifying issues, submitting tickets, and proactively driving solutions
- Ability to work both independently and as part of a team in a fast-paced environment
ADDITIONAL REQUIREMENTS:
- Ability to stand, walk, and move throughout a large facility for long periods
- Must be available to support overtime and occasional weekend events as needed
- Must be willing to travel to various SpaceX locations for mission critical projects
- This position is based in Starbase, TX and requires being onsite – remote work not considered
- Valid state issued driver's license
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.