What are the responsibilities and job description for the Sr. Platform Engineer position at Spacelabs Healthcare?
Overview
At Spacelabs Healthcare, you make a difference.
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.
Because while we may not be at a patient’s bedside, their health is still in our hands.
Under minimal supervision, the Sr. Platform Engineer works with the Spacelabs Cloud Services division. The work requires collaboration with software developers, system operators, quality assurance, and support staff in identifying production issues, deploying product updates, and implementing real-time fixes to customer issues. The Sr. Platform Engineer will partner with clinical experts and Software Engineers to design and operationalize AI-driven capabilities, leveraging LLMs and cloud-based machine learning services to enhance telemetry monitoring and other critical systems. The Sr Platform Engineer is expected to be able to resolve approximately 90% of inbound technical inquiries without escalation to a Level 4 Engineer. Must participate in an on-call rotation as scheduled and must provide after-hours support. Compliance with all company policies, procedures, and guidelines is always essential.
Responsibilities
Pay may range between $130,000 -$150,000 annually.
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veterans
Know Your Rights
Poster Link:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
At Spacelabs Healthcare, you make a difference.
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.
Because while we may not be at a patient’s bedside, their health is still in our hands.
Under minimal supervision, the Sr. Platform Engineer works with the Spacelabs Cloud Services division. The work requires collaboration with software developers, system operators, quality assurance, and support staff in identifying production issues, deploying product updates, and implementing real-time fixes to customer issues. The Sr. Platform Engineer will partner with clinical experts and Software Engineers to design and operationalize AI-driven capabilities, leveraging LLMs and cloud-based machine learning services to enhance telemetry monitoring and other critical systems. The Sr Platform Engineer is expected to be able to resolve approximately 90% of inbound technical inquiries without escalation to a Level 4 Engineer. Must participate in an on-call rotation as scheduled and must provide after-hours support. Compliance with all company policies, procedures, and guidelines is always essential.
Responsibilities
- Work with AWS Bedrock to integrate, deploy, and operationalize LLM-based services such as Claude and other foundation models.
- Ensure AI systems comply with regulatory, privacy, and security requirements within healthcare and telemetry monitoring environments.
- Build, optimize, and maintain machine learning inference pipelines using Amazon SageMaker and other AWS AI services.
- Implement monitoring, logging, and cost-optimization strategies for AI workloads running on SageMaker, Bedrock, and containerized environments.
- Develop automation around model versioning, model deployment, dataset management, and CI/CD for ML workflows.
- Troubleshoot performance issues in LLM endpoints, SageMaker endpoints, embedding generation, and vector retrieval services.
- Effectively manage and assign projects as necessary while lending continuous support to the team with a good amount of availability.
- Responds timely and effectively to all system alerts and outages.
- Continuously evaluate existing systems with industry standards and make recommendations for improvement.
- Work closely with subject matter experts to interpret requirements and translate to software solutions.
- Work closely with global tech support in identification and resolution of production issues.
- Participate in technical meetings with client's technical specialists.
- Assist Technical agencies with troubleshooting any performance issues (either database or with the application/API’s) or system failure.
- Research and resolve cases in the production support queue.
- Provide visibility into business and systems performance metrics, in support of capacity planning and business reports.
- Analyze information to determine, recommend, and plan the installation of a new system or modification of an existing system.
- Executes in a rigorous and structured environment to meet the organizational documentation requirements of a medical device developer.
- Coordinates in the definition of processes and standards related to production functions.
- Coordinates in the research and troubleshooting of production issues.
- Coordinates in the planning and execution of strategic architecture changes.
- Stays current on and evaluates the potential use of new technologies in production.
- Upholds Spacelabs values of Customer Obsession, Ownership Mindset, and Superior Results.
- Demonstrates behavior consistent with the Company’s Code of Ethics and Conduct.
- It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.
- Duties may be modified or assigned at any time to meet the needs of the business.
- Bachelor’s degree in computer science or equivalent experience.
- 7 years’ relevant DevOps / SRE experience required.
- Familiarity with Software management, development and building frameworks including Jenkins, Maven, Git/SVN, GitHub, common IDEs.
- Has worked in an Agile Development environment using tools like JIRA, Confluence, been a member of Scrum teams, etc.
- Medical Device industry experience required.
- Experience integrating AI/ML systems into production SaaS or healthcare platforms.
- Understanding of AI model lifecycle management, security considerations, and healthcare compliance constraints.
- Ability to create CI/CD pipelines for machine learning workflows and automate AI service deployment Experience in the deployment of complex high availability applications.
- Strong experience with Linux-based infrastructures, Linux/Unix administration, and AWS.
- Preference to have experience with product that is SaMD (Software as a Medical Device).
- Able to work, influence and lead in a highly cross-functional team environment.
- Excellent communication and negotiation skills, for both internal and external audiences, at all levels.
- Takes a logical, analytical approach to problem solving and pays close attention to detail.
- Self-motivated and results oriented.
- Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery.
- Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
- Ability to work in various time zones.
- Ability to work on-call rotation every 4 - 6 weeks (for one week).
Pay may range between $130,000 -$150,000 annually.
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veterans
Know Your Rights
Poster Link:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
Salary : $130,000 - $150,000