What are the responsibilities and job description for the Tram Tour Guide (Summer 2026) position at Space Center Houston?
Space Center Houston is a space exploration learning destination dedicated to revealing how science and humanity power space exploration through meaningful, moving experiences about people and the courage, innovation, and teamwork they use to expand the boundaries of what's possible. We inspire guests of all ages to connect with the significance of space exploration as incredible feats of human spaceflight continue to bring joy and wonder to the world. Owned and operated by the nonprofit Manned Space Flight Education Foundation, we are the Official Visitor Center of NASA Johnson Space Center and a Smithsonian affiliate.
We are seeking temporary Tram Tour Guides to join our team for Summer of 2026. (Hire dates in April, May and June.). The Tram Tour Guide is responsible for guiding guests on an extended tour of NASA Johnson Space Center. In collaboration with the Tour Driver and other crew members, the Tram Tour Guide provides an educational and engaging guest experience. Responsibilities and qualifications are shown below:
POSITION RESPONSIBILITIES:
- One year of work experience in a field requiring public speaking skills preferred.
- Ability to learn and effectively present a large amount of information in an engaging manner.
- Ability to develop and maintain an informed level of knowledge of locations/content presented on the tour, NASA programs and the past, present and future of manned space flight.
- Strong interpersonal skills with the ability to communicate in a courteous and professional manner. A genuine desire and willingness to provide an excellent guest experience and proactively interact and engage with guests.
- Ability to memorize and effectively communicate information. Must have the skills to communicate clearly and comfortably to both small and large groups.
- Ability to exercise good judgement and sound reasoning in all interactions and decisions.
- Willingness to work in a variety of work functions and locations including inside and/or outside in various weather conditions.
- Ability to move through groups and crowded spaces and/or positioned in one location for long periods of time; climb stairs; and assist guests boarding trams or other vehicles.
- Ability to follow all safety and evacuation procedures and assist guests in urgent situations.
- Willingness and availability to work a flexible work schedule which may include various day and evening schedules, weekdays, weekends and/or holidays.
- Position may require successfully passing a criminal background investigation and/or drug screen as per Space Center Houston and/or NASA Johnson Space Center guidelines.
POSITION QUALIFICATIONS:
- One year of work experience in position(s) requiring public speaking skills preferred.
- Ability to learn and effectively present a large amount of information in an engaging manner.
- Ability to develop and maintain an informed level of knowledge of locations/content presented on the tour, NASA programs and the past, present and future of manned space flight.
- Strong interpersonal skills with the ability to communicate in a courteous and professional manner. A genuine desire and willingness to provide an excellent guest experience and proactively interact and engage with guests.
- Ability to memorize and effectively communicate information. Must have the skills to communicate clearly and comfortably to both small and large groups.
- Ability to exercise good judgement and sound reasoning in all interactions and decisions.
- Willingness to work in a variety of work functions and locations including inside and/or outside in various weather conditions.
- Ability to move through groups and crowded spaces and/or positioned in one location for long periods of time; climb stairs; and assist guests boarding trams or other vehicles.
- Ability to follow all safety and evacuation procedures and assist guests in urgent situations.
- Willingness and availability to work a flexible work schedule which may include various day and evening schedules, weekdays, weekends and/or holidays.
- Position may require successfully passing a criminal background investigation and/or drug screen as per Space Center Houston and/or NASA Johnson Space Center guidelines.
- Perform other duties as assigned.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Ability to stand and/or walk for extended periods of time, including being positioned in one location for long durations.
- Ability to move through groups and crowded public spaces efficiently and safely.
- Ability to climb and descend stairs.
- Ability to assist guests with boarding and exiting trams or other vehicles as needed.
- Ability to speak clearly and audibly for extended periods to large and small groups.
- Work is performed in both indoor and outdoor environments and may involve exposure to varying weather conditions such as heat, humidity, rain, or cold.
- Frequent interaction with large groups of guests in a dynamic, public-facing environment.
- Work may involve varying noise levels and frequent movement between locations.
- Schedule may include weekdays, evenings, weekends, and holidays based on operational needs.
Salary : $17