Restaurant Operations Manager

Job Description:

The Restaurant Operations Manager is responsible for overseeing daily restaurant and bar operations, managing staff, and ensuring an excellent guest experience. This role focuses on improving operational efficiency, maintaining food and beverage quality, controlling costs, and ensuring compliance with service, safety, and cleanliness standards. The ideal candidate has strong leadership skills and the ability to coordinate multiple teams in a busy family-friendly dining and entertainment environment.

Key Responsibilities:

• Oversee daily restaurant, kitchen, bar, and guest-service operations.
• Supervise front-of-house, kitchen, bar, and support staff.
• Recruit, train, coach, and develop team members.
• Prepare staff schedules and coordinate shift assignments.
• Maintain high standards of food quality, presentation, and beverage service.
• Ensure guests receive friendly, attentive, and professional service.
• Handle customer feedback, complaints, and service issues effectively.
• Monitor sales performance, labor costs, and operating expenses.
• Manage food and beverage inventory, purchasing, and stock control.
• Implement strategies to reduce food waste and improve cost efficiency.
• Oversee POS systems, cash handling, and daily sales reporting.
• Maintain food safety, sanitation, and workplace cleanliness standards.
• Ensure compliance with company policies and applicable health and alcohol-service regulations.
• Coordinate kitchen and service teams to maintain efficient order flow.
• Monitor employee performance and provide constructive feedback.
• Oversee opening, closing, and shift handover procedures.
• Ensure dining areas, bar facilities, equipment, and guest spaces remain clean and operational.
• Support promotions, special events, and initiatives to increase guest satisfaction.
• Review customer feedback and identify opportunities for operational improvement.
• Prepare operational reports and communicate performance updates to senior management.

Qualifications & Skills:

• Previous experience in restaurant or hospitality operations management.
• Supervisory or management experience in a restaurant or bar preferred.
• Strong leadership and team-management abilities.
• Excellent communication and customer-service skills.
• Knowledge of restaurant, kitchen, and bar operations.
• Experience with staff scheduling, training, and performance management.
• Understanding of budgeting, inventory control, and cost management.
• Familiarity with POS systems and restaurant-management software.
• Knowledge of food safety, sanitation, and applicable regulations.
• Strong organizational and time-management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional attitude, reliability, and attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.

What We Offer:

• Competitive compensation based on experience.
• Opportunities for professional development and career advancement.
• A collaborative and supportive working environment.
• Opportunities to strengthen leadership and operational-management skills.
• Potential employee benefits or performance-based incentives, depending on company policy.

Pay: $24.00 - $29.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person

Salary : $24 - $29