What are the responsibilities and job description for the Spa Front Desk Associate position at Spa Walden?
Company Overview
Inn Walden is nestled in a picturesque location, offering a premier travel destination and an innovative spa-lifestyle community. Inspired by a philosophy of simplicity and happiness in daily living, the community features an award-winning inn, luxurious spa facilities, residential options, and a golf club, creating an exceptional environment for relaxation and wellness.
Job Summary
We are seeking an energetic and detail-oriented Spa Front Desk Associate to be the welcoming face of our spa. In this vital role, you will manage guest check-ins and check-outs, handle reservations, provide outstanding customer service, and ensure smooth daily operations at the front desk. Your positive attitude and organizational skills will help create a memorable experience for every guest who walks through our doors.
Duties
- Greet guests warmly and professionally upon arrival, ensuring a friendly first impression
- Manage reservations efficiently using computer software and maintain accurate scheduling records
- Answer multi-line phone systems promptly with excellent phone etiquette, directing calls as needed
- Handle client communication with professionalism, providing information about services and answering inquiries
- Excellent customer service skills with a focus on client communication and support
- Experience operating multi-line phone systems with professional phone etiquette
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Personal assistant or front desk experience is a plus to handle diverse responsibilities seamlessly.Join us at Inn Walden as a Spa Front Desk Associate to deliver exceptional guest experiences while working in a vibrant, supportive environment that values your skills and enthusiasm!
Pay: $15.00 - $15.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Vision insurance
Work Location: In person
Salary : $15 - $16