What are the responsibilities and job description for the Student Success & Operations Manager position at Spa One?
Massage Life Academy is hiring a Student Success & Operations Manager in Layton, Utah. This is a part-time, on-site administrative position supporting students from their first school tour through graduation. The role combines admissions, student advising, account management, staff coordination, and daily school operations.
Pay and schedule:
- $24–$34 per hour
- Part-time W-2 position, approximately 20–30 hours per week
- 3–5 days per week, with shifts scheduled between 9:00 a.m. and 10:00 p.m. Morning and evening split shifts may be needed.
- Most weekends and holidays off
- Quarterly raise and bonus opportunities
Responsibilities:
- Conduct school tours, follow up with prospective students, and manage enrollment
- Build strong relationships with students from admission through graduation
- Advise students on academics, attendance, financial aid and payment options, licensing, and careers
- Manage student accounts, records, documentation, and communications
- Coordinate instructors’ schedules, administrative performance, communication, and policy compliance with the School Director
- Coordinate classes, clinics, meetings, and other daily school operations
- Identify student or staff concerns early and work with school leadership to resolve them
- Assist with other administrative responsibilities as needed
Qualifications:
- Strong customer service, communication, and organizational skills
- Experience managing employees, customers, students, clients, or accounts
- Comfortable conducting tours, discussing financial matters, enforcing policies, and resolving concerns
- Dependable, professional, detail-oriented, and able to maintain confidentiality and appropriate boundaries
- Experience in management, admissions, education, financial aid, account management, or student services is preferred
- A current Utah massage therapy license and 3 years of hands-on experience are helpful but not required. This is an administrative position.
Benefits:
- Retirement plan
- Employee discounts at Spa One, our partner company
- Ongoing training
Please apply through Indeed with your résumé.
Pay: $24.00 - $34.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- Retirement plan
Work Location: In person
Salary : $24 - $34