Front Desk Spa Receptionist

We’re a boutique wellness spa located a few miles from downtown Nashville, focused on helping our clients feel relaxed, cared for, and genuinely supported in their wellbeing. Our space is calm, warm, and service-centered, and we take pride in offering thoughtful, personalized treatments.

About the Role

This position is the first and last point of contact for our guests. You’ll greet clients, manage appointments, handle check-ins and check-outs, and help keep the spa running smoothly throughout the day. Some days are fast-paced and full; others are more low-key. Being able to stay steady and efficient in either environment is important. We are looking to hire part-time.

What We’re Looking For

• Reliable and consistent. We depend on you to help create a seamless guest experience.
• Positive attitude. Friendly, warm, and able to make people feel welcome.
• Organized and proactive. You notice what needs to be done and take initiative without being asked.
• Team player. We work closely together and support one another.
• Interest in wellness and skincare. You don’t have to be an expert, just eager to learn.

Shifts:

You would be working Tuesday, Wednesday, Friday 12pm - 830pm and Saturdays 1pm - 630pm. Must be comfortable working as a team and alone. Possible Monday shift as needed. Can also pick up shifts as needed.

Responsibilities

• Greet and assist every client in a timely, friendly manner
• Schedule appointments and manage client accounts
• Confirm bookings by phone or text
• Maintain client confidentiality
• Help keep treatment rooms, lobby, retail area, restroom, and relaxation spaces clean, stocked, and tidy
• Process payments and retail purchases
• Suggest products or services when clients ask for guidance
• Light laundry and cleaning tasks throughout the day
• Arrive on time and ready to work
• Provide consistent 5-star customer service

Requirements

• High school diploma or equivalent
• Dependable, punctual, and comfortable working in a team
• Able to lift up to 30 lbs
• Calm and steady under pressure
• Friendly and professional communication

Preferred (but not required)

• Experience with scheduling or POS software
• Spa, salon, or wellness reception experience
• Basic understanding of skincare or holistic wellness

Perks

• Employee discounts on treatments, products, and wellness goods
• Retail commission opportunities
• Potential for growth into full-time roles with additional benefits

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Ability to Commute:

• Nashville, TN 37204 (Required)

Work Location: In person

Salary : $16 - $18