What are the responsibilities and job description for the Spa Receptionist/Guest Coordinator position at Spa bliss?
**Please read the entire description**
Spa Bliss is a local Luxury Day Spa, Med Spa, and Wellness Oasis, family owned and women owned. We are looking for a charismatic, experienced and outgoing Guest Coordinator to join our team of professionals in a high functioning work environment.
This position is considered part-time 3 days a week.
Pay is $17/hr plus tips
Hours: Thursday1-7PM, Friday/Saturday 11-5PM
Requirements:
- You must have somewhat of a flexible schedule with a willingness to work other shifts if needed. Openness to working Sundays as needed or more regularly in the future is a plus.
- Customer service, receptionist or management experience is required.
- Must be available to work Saturdays/Weekends
- Must be willing to work different shifts; opening, closing, mid day and weekends
- Must be well-versed in cleaning and organizing
- Must have the ability to be physical (move fast, cleaning and organizing as needed..etc)
- Experience in the beauty or wellness industry is a plus but is not required.
The Receptionist is the most important position at the spa, and it is the root of our functionality and client success, handling and taking care of all clients for over 10 service providers of all types. The front desk is responsible for all client reservations, keeping our schedules busy is your highest priority while giving genuine care to our guests. You will work as a team with the other coordinators and assistants.
The Spa Assistant plays a huge role in the overall function on a day to day basis. Their role is to clean throughout the day, do laundry, invite guests into our Spa Oasis (9 wellness amenities; saunas and soaking baths), manage member experiences, group and event experiences, and help support the work environment. This position is extremely important for the functionality of Spa Bliss, and you will work along-side your co-workers and spa assistant to assure the best experience for spa guests.
Receptionist Duties
- Checking guests in and out of their service, packages, memberships and products. Booking appointments for singular guests, groups, large reservations, couples, for all occasions like bachelorettes or anniversaries... etc
- Answering phone calls and giving a knowledgeable and charismatic phone experience to guests, answering all questions with educated certainty.
- Taking payments and transactions over the phone, selling retail and being the first impression of the Spa 100% of the time.
-Opening and closing cleaning duties
-Pay close attention to detail and reservations at all times.
This job requires multitasking, higher energy, advanced due-diligence, an eager willingness to learn and retain information in regards to services, with enthusiasm.
We look forward to hearing from you!
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $17