What are the responsibilities and job description for the Front desk / Reception / Cafe / Customer Service associate position at Spa 23 Fitness and Lifestyle?
Benefits:
Are you passionate about health, wellness, and providing exceptional customer service? We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk/Cafe Staff member at our health & wellness fitness club. If you have a friendly and outgoing personality, excellent organizational skills, and a genuine interest in promoting a healthy lifestyle, then this could be the perfect opportunity for you!
Position: Front Desk/Cafe Associate
Available Hours:
Mon. 4:30 am- 9am
Tues. 4:30 am- 9am
Wed. 4:30 am- 9am
Thurs. 4:30 am- 9am
Opportunity for more hours
Employment type: Part-time (Not Seasonal)
Responsibilities:
We look forward to receiving your application and potentially welcoming you to the Spa 23 family!
- Opportunity for advancement
- Training & development
- Wellness resources
Are you passionate about health, wellness, and providing exceptional customer service? We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk/Cafe Staff member at our health & wellness fitness club. If you have a friendly and outgoing personality, excellent organizational skills, and a genuine interest in promoting a healthy lifestyle, then this could be the perfect opportunity for you!
Position: Front Desk/Cafe Associate
Available Hours:
Mon. 4:30 am- 9am
Tues. 4:30 am- 9am
Wed. 4:30 am- 9am
Thurs. 4:30 am- 9am
Opportunity for more hours
Employment type: Part-time (Not Seasonal)
Responsibilities:
- Greet members and guests with a warm and friendly demeanor, ensuring a positive and welcoming experience from the moment they enter the club.
- Provide exceptional customer service by answering inquiries, addressing concerns, and assisting members and guests with various requests.
- Manage the front desk area, including taking phone calls, scheduling appointments, and maintaining a tidy and organized workspace.
- Stay up-to-date with the club’s services, facilities, and promotions to provide accurate information to members and guests.
- Operate the cafe area, preparing and serving a variety of healthy snacks and beverages to members and guests.
- Take orders, process payments, and handle cash transactions accurately and efficiently.
- Ensure cleanliness and hygiene standards are maintained throughout the cafe and front desk area.
- Monitor inventory levels and let management know when orders for supplies are needed, ensuring that stock is maintained and at appropriate levels.
- Collaborate with the club management team to develop and implement creative initiatives to enhance member satisfaction and retention.
- Previous experience in a customer service role, preferably in a fitness club, spa, or hospitality setting.
- Strong interpersonal and communication skills, with the ability to build and maintain rapport with members, guests, and colleagues.
- Excellent organizational skills and attention to detail.
- A positive and proactive attitude with the ability to multitask and prioritize responsibilities in a fast paced environment.
- Basic knowledge of nutrition and fitness principles is desired but not mandatory.
- Basic food handling and preparation knowledge is preferred.
- Proficiency in using computer applications for administrative tasks.
- Basic knowledge of POS software for cafe transactions.
- Availability to work flexible hours, including mornings, evenings, weekends, and holidays.
- CPR/AED Certified
- Competitive compensation based on experience
- Opportunities for growth and advancement within the company
- Access to club facilities and services
- Complimentary membership
- Employee discounts on products and services
- Supportive and inclusive work environment
We look forward to receiving your application and potentially welcoming you to the Spa 23 family!
Front Desk Sales Associate
Retro Fitness -
Fairfield, NJ
Front Desk Associate
Rose Gold Wellness -
Montclair, NJ
Sales Associate/ Front Desk
D1 Training - Wayne -
Wayne, NJ
