Front Desk Receptionist

Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, tenants, and visitors; providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Please no calls; Resumes only submitted on really.

Duties

• Greet clients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems, directing calls appropriately, taking messages as needed, and passing detailed messages in emails to team members.
• Collect and write receipts for tenant's rent and applicant's application fees.
• Perform data entry and maintain accurate filing systems for client records.
• Keep detailed and accurate records of visitor requests, calls received, and keys checked in/out.
• Provide clerical support including typing and managing correspondence.
• Assist in calendar management, scheduling appointments, and coordinating meetings.
• Issue reminder text messages to tenants for inspections and work orders.
• Assist tenant's with setting up payment plans as needed.
• Maintain office organization and supplies to create an efficient work environment.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Manage key system and check out keys to vendors and applicants.
• Verify new tenant utilities have been appropriately set-up with utility companies after a tenant moves in.
• Handle customer inquiries with professionalism, providing support, and resolving issues promptly.
• Assist Leasing Agent with inquires, applicants, and reference checks as needed. Help prep move-in packets for new tenants.
• Assist with general follow-up, including lapsed renter's insurance, payment plans, key returns, etc.
• General administrative duties, including typing letters, printing labels, creating files, emails, scans, and prepping notices for posting.
• Utilize Microsoft Suite & Adobe Acrobat for document creation, scheduling, and communication purposes.
• Collaborate with team members to enhance workflow efficiency and improve administrative processes.

Experience

• Previous experience in a front desk or receptionist role is preferred, but not required.
• Strong customer service skills with a focus on phone etiquette and client interaction.
• Experience in office management or administrative roles is highly valued.
• Excellent computer literacy with experience in Microsoft Office Suite.
• Proficient in Adobe Acrobat application for filling in pre-built forms.
• Knowledge of cloud services (Dropbox) for file storage.
• Strong organizational skills with the ability to manage time effectively while handling multiple tasks simultaneously. This position is an excellent opportunity for individuals looking to grow their career in a supportive environment while contributing to the success of our organization through exceptional service and administrative excellence.
• Comfortable multi-tasking and prioritizing tasks without guidance.
• Excellent verbal and written communication skills are essential for this role.
• Strong computer skills including typing and computer literacy.
• Strong grammar and writing skills.
• Punctual with strong attendance history.

If you are a proactive individual who thrives in a dynamic environment and is eager to contribute to our team's success, we encourage you to apply for this exciting opportunity as our Front Desk Receptionist.

About Our Company

Sowins Real Estate & Property Management is a local, full-service property management and real estate agency. We manage over 440 units in the Clatsop County area. Our areas of service include Astoria, Warrenton, Hammond, Gearhart, Seaside, Knappa, and surrounding areas. Established in 2008, our team has eighteen years of experience in the property management industry and over thirty-five in the real estate industry. Our team values transparency, integrity, efficiency, and teamwork.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Application Question(s):

• Why are you interested in this job?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $19