Community Health Worker

SWCAP is seeking a compassionate and community-minded Community Health Worker to help individuals and families access healthcare, social services, and other supportive resources. This position serves as a trusted resource and liaison between community members, healthcare providers, and community organizations to help reduce barriers to care and improve overall health and well-being.

The Community Health Worker builds relationships within the community, provides education and guidance, facilitates referrals, and advocates for individuals and families navigating healthcare and social service systems. This role is ideal for someone who enjoys working directly with people, connecting them with resources, and making a positive difference in their communities. Applicants who are fluent in English & Spanish are highly preferred and will be compensated an additional $1 per hour upon hire.

Key Responsibilities

• Connect individuals and families with healthcare, health insurance, food, housing, and other community resources based on their identified needs.

• Build relationships with community members, healthcare providers, and social service organizations to strengthen access to services and support.

• Provide education, information, and guidance on physical health, mental health, healthy lifestyles, and available community resources.

• Help clients understand health-related concerns, establish personal goals, and develop plans to improve their overall well-being.

• Assist individuals in navigating healthcare and social service systems, including coordinating appointments, referrals, and follow-up services.

• Advocate for clients by identifying barriers to care and helping them access appropriate services and resources.

• Serve as a communication liaison between clients and service providers, including interpreting and translating information to address language barriers.

• Maintain accurate and timely documentation of client interactions, referrals, services, and follow-up efforts.

• Collect and document community health data to identify service gaps, community needs, and barriers affecting individuals and families.

• High school diploma or equivalent required.

• Minimum of one year of experience working or volunteering in human services, healthcare, community outreach, health education, or a related field.

• Access to reliable, licensed, and insured transportation.

• Ability to work independently, manage responsibilities, and prioritize tasks with minimal direct supervision.

• Ability to maintain confidentiality and work respectfully with individuals from diverse backgrounds.

  
  

Preferred

• Associate degree in Public Health, Social Work, or a related field.

• Bilingual ability in English and Spanish.

• Knowledge of healthcare, social services, and community resources throughout the SWCAP service area.

• Experience working with individuals and families experiencing social, economic, health, or other barriers.

• Strong communication and relationship-building skills.

• Proficiency with computers, electronic records, telephone communication, and other technology.

• Ability to maintain flexibility and work occasional evenings or weekends based on client and program needs.

  
  

Physical Requirements

• Ability to work in a variety of settings, including office, community, and client environments.

• Ability to frequently walk, sit, stand, communicate, and operate standard office equipment.

• Ability to occasionally bend, stoop, reach, and move throughout work areas.

• Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

• Ability to travel throughout the community to meet with clients, service providers, and community partners.

  
  

  SWCAP is an Equal Opportunity Employer

  We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type with regard to characteristics protected under state or federal law.