Service Coordinator / Case Manager

Job Overview
The Service Coordinator / Case Manager will work with veterans through the Supportive Services for Veterans Families (SSVF) program. The SSVF program is designed to lift very low-income Veteran Families out of homelessness and into stable permanent housing and provide comprehensive assistance in the areas of case management, outreach, temporary financial assistance and referrals to help in obtaining VA benefits.

Qualifications

H.S. Diploma/GED. Must have thorough knowledge of community resources to be able to assist clients. Ability to complete tasks with little direct supervision. Excellent written and oral communication skills. Skills and knowledge required to maintain a professional office environment. Ability to maintain thorough and organized records. Current valid driver’s license with safe driving record. Must pass drug screen and background check.

Preferred Qualifications

Bachelor’s degree preferred. Experience in social services area or working with the homeless population or those at risk for homelessness.

Duties

• The Service Coordinator / Case Manager will assist clients in accessing community resources in a respectful, non-judgmental manner.
• Carry out duties and responsibilities with limited supervision.
• Make decisions and establish work priorities based on needs of executive offices within the scope of policies and procedures.
• The Service Coordinator / Case Manager will conduct thorough client intake and assessment to determine eligibility and degree of need.
• Assist participants in accessing public benefits, daily living service, housing counseling and home search.
• The Service Coordinator / Case Manager will maintain thorough records of client interaction using master client database, including updating records in a timely manner.
• Provide outreach to local community resources and explore partnership opportunities to best serve mutual clients and prevent duplication of services.
• The Service Coordinator / Case Manager will collaborate with other agency programs by taking applications and making referrals as relevant on case-by-case basis.
• Provide strength-based case management services and offer an atmosphere where clients in crisis can receive individualized assistance with employment, transportation, medical care, child care, parenting and emergency assistance as needed.
• Attendance at various meetings and training as requested; occasional overnight travel.

This position offers an opportunity to make a meaningful impact on the lives of individuals within the community while working in a supportive environment.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16