Mobile Crisis Team Responder - Full-Time

Join Southwestern Behavioral Healthcare's Crisis Services and Outreach Department and help provide immediate support to individuals experiencing behavioral health, substance use, or co-occurring crises. As a Bachelor-Level Crisis Responder, you will be part of a comprehensive crisis continuum that delivers timely intervention, stabilization, and connection to ongoing care across multiple service settings. This position offers an opportunity to make a meaningful impact while working collaboratively within a person-centered, recovery-oriented, and trauma-informed system of care.

This position supports a 24/7 crisis continuum and is assigned to a regular day, evening, or overnight shift, which will include weekends and holidays.
 

Hourly rate for Crisis Service Mobile Crisis Team Responder: $20.00/hour

Why Work for Southwestern?

• Affordable Medical, Dental, Vision, and Voluntary Life Insurance starting Day One
• 401(k) with employer match
• Employee Assistance Program (EAP): Free confidential counseling and support resources.
• Telehealth
• Student Loan Assistance Program
• Double pay for holidays worked
• Physical & Financial Wellness Programs
• Continuing education and training through Relias and in-person opportunities

Key Responsibilities

• Respond to and manage behavioral health crisis contacts through the crisis call line, providing screening, de-escalation, safety planning, support, and coordination of appropriate crisis services.
• Provide community-based mobile crisis response across the four-county service area, completing timely in-person assessments, intervention, stabilization, and linkage to ongoing supports in the least restrictive setting.
• Conduct person-centered crisis, suicide risk, safety, and behavioral health assessments, utilizing evidence-based screening tools and consulting with licensed clinicians, managers, and psychiatric providers as appropriate.
• Deliver crisis intervention, emotional support, stabilization services, and brief skills to individuals experiencing mental health, substance use, or co-occurring crises.
• Coordinate admissions, transitions, and referrals to the Crisis Receiving and Stabilization Unit (CSU), outpatient services, community resources, hospitals, law enforcement, EMS, and other providers as clinically indicated.
• Provide ongoing follow-up, care coordination, and discharge planning to support recovery, reduce repeat crisis utilization, and ensure successful connection to needed services.
• Maintain an active presence within the Crisis Receiving and Stabilization Unit, engaging individuals, monitoring safety, and wellness, supporting stabilization efforts, and collaborating with multidisciplinary team members.
• Complete accurate, timely, and comprehensive clinical documentation in accordance with CCBHC standards, agency policies, regulatory requirements.
• Collaborate with internal and external partners, including healthcare providers, schools, social service agencies, first responders, and community stakeholders, to promote coordinated crisis care and continuity of services.
• Participate in a 24/7 crisis system of care, supporting all three crisis service pillars: Crisis Call Services, Mobile Crisis Response, and Crisis Receiving and Stabilization Services, while maintaining a person-centered, trauma-informed, and recovery-oriented approach to care.

Qualifications:

• Bachelor's degree in social work or a related field of study.  
• Experience working with mental health, addiction, and homeless population preferred.
• Demonstrated proficiency with interpersonal and writing skills.
• Commitment to improving access of mental health services in our community.
• Excellent communication, time management, and organizational skills.
• Must have valid driver's license, auto insurance that meets the Indiana State minimum coverage requirement and qualify for Company's vehicle liability insurance.
• Candidates must pass required background checks including county/state checks, sex offender registry check, and drug screen.

Join a person-centered, recovery-focused team committed to helping individuals find hope, stability, and connection during times of crisis. Apply today.

EOE/AA including Veterans and Disabled. 

If you are a person with a disability needing assistance with the application process, please call (812) 435-2057.

Salary : $20