What are the responsibilities and job description for the Clinical Manager - Addiction Services (IOP & Residential) position at SOUTHWESTERN AND AFFILIATES?
Are you a dedicated behavioral health leader passionate about driving high-quality, person-centered recovery?
Southwestern Behavioral Healthcare is seeking a Clinical Manager - Addiction Services (IOP & Residential) to coordinate, oversee, and elevate our clinical services. In this pivotal role, you will champion the delivery of exceptional care across two core programs: our Intensive Outpatient Program (IOP) and Stepping Forward Women (SFW), our specialized ASAM 3.1 outpatient residential facility.
WHY WORK FOR SOUTHWESTERN?
- AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts DAY ONE of employment!
- 401K Employer Contribution & Match
- Student Loan Assistance Program
- Physical & Financial Wellness Programs
- Generous Paid Time Off plan
- Competitive Total Compensation Program
- Individualized orientation and training program
- We are GROWING!!
WHAT IS THIS POSITION RESPONSIBLE FOR?
- Provide day-to-day clinical leadership and oversight of IOP and SFW treatment services, including ASAM 3.1 services.
- Supervise assigned clinical staff and monitor the quality and appropriateness of services through individual and group supervision, chart review, treatment-team participation, and ongoing performance feedback.
- Manage clinical processes related to admissions, assessments, treatment planning, scheduling, utilization of services, transitions, and discharge planning.
- Ensure services are delivered at the appropriate level of care by appropriately qualified staff and in accordance with approved clinical practices, organizational standards, and applicable requirements.
- Coordinate clinical staff schedules and coverage to meet program needs and provide clinical coverage when necessary.
- Facilitate regular multidisciplinary treatment-team processes and promote effective coordination among clinical, medical, residential, peer/recovery, case-management, and other staff.
- Ensure clinical concerns involving relapse, safety, changes in condition, or level-of-care needs receive timely assessment, consultation, intervention, and escalation as appropriate.
- Maintain appropriate distinctions between clinical treatment functions and non-clinical residential or recovery-support services.
- Provide supervision, orientation, training, coaching, and ongoing professional development to assigned staff.
- Complete performance evaluations and address employee performance, documentation, communication, attendance, or professional conduct concerns in collaboration with the Director and Human Resources as appropriate.
- Monitor clinical documentation for timeliness, accuracy, medical necessity, treatment-plan alignment, and compliance with billing, payer, organizational, and regulatory requirements.
- Monitor program quality, access, caseloads, clinical outcomes, service utilization, documentation trends, and other indicators to identify opportunities for improvement.
- Maintain effective communication with clients, staff, referral sources, community partners, and other Southwestern programs to promote access and continuity of care.
- Participate in quality improvement, compliance, accreditation, utilization-management, and regulatory-readiness activities and implement corrective actions as assigned.
- Communicate program needs, staffing concerns, safety issues, clinical concerns, compliance matters, and opportunities for improvement to the Director of Addiction Services.
- Participate in the on-call rotation.
WHAT'S REQUIRED FOR THIS POSITION?
- Master’s degree in Social Work and prior supervisory experience. LCSW required.
- Minimum of five years of clinical experience working with a wide range of client diagnoses. Must have experience with treatment of substance use disorders.
- Must have demonstrated excellent leadership, communication and organizational skills.
- Must obtain and maintain de-escalation and crisis intervention training.
- Candidates must pass required background checks including county/state checks, sex offender registry check, and drug screen.
If you are interested in joining a fun, friendly, innovative team, apply today!
EOE/AA including Veterans and Disabled.
If you are a person with a disability needing assistance with the application process, please call (812) 435-2057