Optometry Technician

Summary: An Optometry Technician in a medical practice supports optometrists in the diagnosis and management of ocular disease by performing advanced pre-testing, assisting during examinations, and ensuring accurate clinical documentation. This role emphasizes patient care, clinical precision, technical skills, administrative, billing responsibilities and teamwork in a fast-paced healthcare environment focused on high patient volume, ocular disease management, and close collaboration with optometrists and healthcare staff.

Required Vaccines and Test: Influenza, Tdap, Hep B, MMR, Varicella, TB test, and Negative Drug Test results. Additional Vaccines may be required.

Key Responsibilities:

• Obtain detailed medical and ocular histories, including medications and systemic conditions
• Perform clinical pre-testing: visual acuity, refraction assistance, tonometry, pachymetry, OCT, fundus photography, visual field testing, and anterior segment imaging
• Prepare patients for comprehensive and medical eye exams
• Assist optometrists during exams and minor in-office procedures
• Accurately document findings in electronic health records (EHR)
• Educate patients on ocular conditions, treatment plans, and prescribed medications
• Assist with contact lens evaluations when medically indicated
• Maintain, clean, and calibrate diagnostic equipment
• Follow HIPAA, infection control, and clinical safety protocols
• Coordinate referrals, testing, and follow-up care as directed by the provider
• Verify and document patient vision insurance eligibility, benefits, coverage limitations, and prior authorization requirements for frames, lenses, and optical add-ons.
• Clearly explain insurance benefits, patient financial responsibility, copays, deductibles, and non-covered services prior to dispensing eyewear.
• Accurately enter charges for frames, lenses, and related optical services into the practice management/EHR system.
• Collect patient payments at the time of service in accordance with organizational financial policies.
• Ensure proper documentation to support billing and payer compliance.
• Coordinate with the billing department to resolve claim denials, payment discrepancies, and patient balance questions related to optical services.

Physical Demands: Duties are generally performed in an office environment where hazards and discomforts are controlled and modifiable. This position requires the ability to stand, bend at the waist, kneel, reach over the head, talk, hear, and see. Must be able to move or lift documents and materials weighing up to 30 pounds. Position requires knowledge and use of typical office equipment including telephones, copiers, fax machines, and personal computers. Position requires frequent contact with fellow employees, patients, and community. Position may require travel to other sites for work assignments, meetings, or training. 

Benefits: 

• Medical, Dental, Vision (Medical premiums are partially paid for by Family Healthcare)
• Family Healthcare partners with Health Equity (HSA)
• 401K available on the 1st day of hire for all employees, Family Healthcare will match dollar for dollar up to 3% and .50 cents on the dollar for the next 2% up to 5% of yearly  earnings
• Profit Sharing: All employees are eligible for up to 5% of yearly earnings after  working with   Family Healthcare for 6 months consecutively
• Paid Time Off, Paid Holidays (13 including a floating Holiday)
• Gym Membership Discount
• Employee Assistance Program for counseling
• Medical Assistant Apprenticeship program
• Tuition Reimbursement Program for those seeking a bachelor’s degree

Education/Experience:

• High school diploma or equivalent (required)
• Previous experience in a medical optometry or ophthalmology setting preferred
• Knowledge of ocular disease terminology and testing procedures
• Certification (CPOT, CPO, or equivalent) preferred
• Strong clinical documentation and computer skills
• Excellent patient communication and professionalism
• Ability to work efficiently in a fast-paced medical environment
   

Salary : $21 - $29