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Administrative Affairs Director

Southwest University at El Paso
El Paso, TX Full Time
POSTED ON 11/28/2025 CLOSED ON 12/28/2025

What are the responsibilities and job description for the Administrative Affairs Director position at Southwest University at El Paso?

Job Summary

The Administrative Affairs Director is responsible for leading and managing the school's operational functions, including Financial Aid, Admissions, Collections, and overall administrative processes. This role focuses on ensuring efficiency, regulatory compliance, and effective interdepartmental coordination to support the institution's overall success and student experience.

Key Responsibilities Operational Leadership & Oversight

  • Oversee the daily operations of Financial Aid, Admissions, and Collections, ensuring alignment with institutional goals and compliance with regulatory standards.
  • Develop, implement, and improve policies and procedures to enhance efficiency and effectiveness.
  • Ensure smooth coordination between departments to optimize student experience and operational success.
  • Monitor key performance indicators (KPIs) to assess departmental effectiveness and make data-driven improvements. Admissions & Enrollment Management
  • Supervise the Admissions team to ensure efficient student recruitment, enrollment, and onboarding processes.
  • Develop strategies to improve enrollment conversion rates while maintaining compliance with accreditation and regulatory standards.
  • Collaborate with marketing to align recruitment e/orts with institutional goals. Financial Aid & Compliance.
  • Oversee the Financial Aid department to ensure compliance with federal, state, and institutional policies.
  • Monitor financial aid processing, reporting, and student eligibility verification.
  • Ensure timely completion of audits and adherence to regulations such as Title IV, TWC, and accreditation requirements.

Collections & Student Accounts

  • Supervise the Collections team to ensure timely and efficient tuition payment processing.
  • Develop and implement strategies to minimize outstanding balances while maintaining positive student relations.
  • Ensure compliance with financial regulations and institutional policies regarding tuition and payment plans.

Strategic Planning & Policy Development

  • Collaborate with executive leadership to develop long-term strategies for operational improvement.
  • Identify inefficiencies and implement process enhancements to optimize student services and financial performance.
  • Maintain up-to-date knowledge of industry trends, regulatory updates, and best practices.

Team Leadership & Staff Development

  • Manage, mentor, and evaluate administrative staff across departments.
  • Provide professional development opportunities to enhance team performance.
  • Foster a culture of collaboration, accountability, and continuous improvement.

Qualifications:

  • Bachelor's in business or related field required.
  • Minimum of 3 years of academic administration required

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Salary : $80,000

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