What are the responsibilities and job description for the Business Development Representative position at Southwest Solutions Group?
We are seeking an enthusiastic and driven Business Development Representative to join our team. The Business Development Representative (BDR) is responsible for creating qualified sales appointments through proactive outbound outreach and follow-thru on incoming lead assignments. This role exists to generate pipeline sales opportunities, not to support sales administratively. BDRs will engage prospective customers via cold calling, email, LinkedIn, market research, field sales rep engagement and other methods found to be effective, working closely with assigned field sales representatives to book high-quality, sales-ready appointment.
Location: Dallas area (Remote)
Employment Type: Full-Time
Pay: $21 - $28 per hour
Responsibilities
Outbound Prospecting & Appointment Setting
Proactively generate new sales opportunities through cold calling, personalized outbound email, LinkedIn outreach, market research, assigned lead engagement
Book qualified, sales-accepted appointments for assigned field sales representatives
Meet or exceed monthly qualified appointment targets
Follow defined outbound cadences consistently and accurately
Field Sales Collaboration
Work directly with 5–8 assigned field sales representatives
Participate in regular feedback loops with field sales to refine messaging and targeting, understand objections and buying signals, improve appointment quality and conversion, align outreach efforts with territory-specific priorities and target accounts
Qualification & Revenue Alignment
Qualify prospects based on defined criteria before setting appointments
Ensure appointments are relevant, sales-ready, properly positioned for the field rep
Take ownership of lead quality, not just volume
CRM & Process Discipline
Accurately log all outreach, conversations, and appointments in company CRM
Follow attribution and bonus eligibility rules
Maintain clean, timely, and accurate CRM data
Comply with all activity and reporting standards
Performance Expectations
Minimum monthly qualified appointment threshold required to be bonus-eligible
Consistent daily outbound activity
Continuous improvement in conversion rates and appointment quality
Willingness to receive coaching, feedback, and call reviews
Qualifications
Prior experience in outbound sales BDR or similar role preferred
Comfort speaking with decision-makers by phone
Strong written and verbal communication skills
Ability to work in a metrics-driven environment
Coachable, competitive, and resilient
Experience with CRM systems
Success Looks Like…
Consistently exceeding appointment thresholds
Strong alignment with field sales
High appointment acceptance and show rates
Direct contribution to pipeline and revenue growth
Compensation Overview
Hourly base pay
Performance bonuses tied to:
Qualified appointments booked
Closed revenue on BDR-originated or BDR-assisted deals
Clear thresholds and transparent payout structure
Benefits
100% Paid Medical, Dental, and Vision Insurance for employees
ESOP (Employee Stock Ownership Plan)
Parental Leave
Life Insurance
Charity Matching Program
Disability Insurance
Tuition reimbursement
Referral bonus program
PTO
Holiday Pay
401K
Our Core Values: R.I.S.E
Respect- We respect the talents and skills of each individual on our company team
Innovation- We aim to stay at the forefront of new products and services through progressive and creative approaches
Service- We strive to exceed the needs of our clients by providing timely, accurate, and courteous service
Excellence- We desire to make each person’s experience with Southwest Solutions Group a positive one
Mission
We are a faith-filled community of ordinary people that RISE every day to secure a future for this generation and future generations of SSG employee owners by making people and space work better together everywhere.
About Us
Southwest Solutions Group® is a solution-oriented business-to-business company that provides innovative efficiency systems to all types of businesses and government agencies. Our mission is to make people and space work better together everywhere.
We are headquartered in Dallas, Texas, and operating out of 16 offices nationwide. Our team takes pride in the work we do so that we can successfully deliver our client’s projects on time and within budget. Every solution created for our clients is truly unique in scope, which requires focus and dedication to doing the little things correctly.
Company Website: https://www.southwestsolutions.com/
Southwest Solutions Group is an equal-opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.
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Salary : $21 - $28