Supervisor, IT

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Supervisor, IT | Pay Range: $109,500.00 - $142,250.00

Join SPP as an IT Supervisor!

Southwest Power Pool (SPP) is seeking an experienced and motivated IT Supervisor to lead a team of talented technology professionals supporting the systems, applications, databases, and infrastructure that power our operations. In this role, you’ll provide hands-on leadership, manage priorities, and ensure the success of key projects and initiatives that support both SPP staff and our member companies.

You’ll play a critical role in coordinating resources, driving technical solutions, and fostering collaboration across teams—all while maintaining SPP’s standards of operational excellence, reliability, and compliance.

Key Responsibilities:

• Provide leadership, management, and direction to a team of IT professionals, fostering collaboration, accountability, and professional growth.

• Plan, prioritize, and assign work to ensure project and support objectives are met on schedule.

• Oversee the operation, maintenance, and optimization of systems, tools, and infrastructure to meet business requirements.

• Partner with Project Management and other departments to coordinate resources for key initiatives.

• Evaluate and manage individual performance through ongoing coaching, development planning, and annual reviews.

• Ensure compliance with SPP and NERC standards, and maintain thorough project documentation.

• Promote teamwork and effective communication across IT and other business areas.

• Participate in budget development and forecasting processes.

• Support or represent SPP on technical committees and working groups, both internally and externally.

Join a culture that values integrity, teamwork, and professional growth—while making a direct impact on one of the nation’s most critical industries. Help shape the technology that drives the future of energy reliability.

To be successful as the IT Supervisor, we're looking for:

Education Requirements:

• Bachelor’s degree in an Information Technology-related field, or equivalent job-related experience

Experience Requirements:

• Eight (8) years of experience in Information Technology, Engineering, Project Management, or a related field

Required:

• Strong leadership skills
• Expert customer service and organizational skills
• Comprehensive knowledge of software and project life cycle methods and practices
• Flexibility and the ability to effectively manage constantly changing and multiple priorities
• Competent knowledge of operating systems, system/application development and support, and database management systems, as applicable
• Competent knowledge of technical infrastructure and networking concepts and practices, as applicable
• Expert troubleshooting, problem solving, and analytical skills
• Excellent written and oral communications skills
• Understanding of, compliance with and enforcement of SPP Policies and Procedures

Preferred:

• Five (5) years utility industry experience
• Five (5) years of team leadership experience
• A variety of experience in Information Technology projects

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

• While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.
• The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.
• The employee must occasionally lift and move up to 10 pounds.
• Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Understanding of compliance with and enforcement of SPP Policies and Procedures

Position Type, Location, and Expected Hours of Work:

This is a full-time, onsite hybrid position based in Little Rock, Arkansas. The standard workweek is Monday through Friday, from 8:00 a.m. to 5:00 p.m., with extended hours may be required.

Travel Requirement:

This position requires minimal travel (approximately 10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.