What are the responsibilities and job description for the Front Desk Receptionist/Medical Assistant position at Southwest Oncology Centers?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This pivotal role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced medical office environment.
Duties
- Greet patients and visitors warmly, providing excellent customer service.
- Manage front desk operations, including answering phones, scheduling appointments, and handling inquiries,
- Conduct insurance verification to confirm coverage and eligibility prior to appointments.
- Assist with patient service needs, addressing concerns or directing them to appropriate staff member.
- Support medical staff with administrative tasks as needed.
Experience
- Previous experience in a front desk or medical office setting is preferred.
- Familiarity with medical terminology, including ICD-10 coding, is advantageous.
- Candidates should demonstrate strong interpersonal skills, adaptability, and a commitment to providing exceptional patient care.
Job Type: Full-time
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $39,861 - $52,339