What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at Southwest Office Systems, Inc.?
This is a temporary position.
Job description
The Collections/Cash Applications Specialist reports to the Accounting Manager and is responsible for, but not limited to, the collection of overdue accounts, applying incoming payments to customer accounts, and supporting the accounting manager and department.
Responsibilities:
- Initiate inbound and outbound calls/emails to customers regarding delinquent accounts
- Update account statuses in the system, process payments, and manage account reconciliations
- Investigate billing discrepancies and work with departments to resolve disputes.
- Apply incoming payments by check, ACH, credit cards
- Manage incoming emails
Skill Requirements:
- Analytical skills required, Proficient in Microsoft Office Excel, Word, and Outlook
- Strong problem-solving skills
- Strong organizational skills with exceptional attention to detail and follow-through
- Excellent customer service skills
- Ability to work independently as well as in a collaborative team environment.
- Effective time management
- 2 years of collection and cash applications
Schedule:
- Monday to Friday 8:00am-5:00pm
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Excel: 3 years (Preferred)
- Accounting: 3 years (Preferred)
Work Location: In person
Pay: $20.00 - $23.00 per hour
Application Question(s):
- Must have Excel, Microsoft software experience
Work Location: In person
Salary : $20 - $23