Remote Operation Center (ROC) Operator I / II

POSITION DESCRIPTION

THE COMPANY

Onward Energy is an independent power platform that owns and operates over 7 GW of utility-scale wind, solar and natural gas generation projects across the U.S. Our Vision is to reliably power a sustainable future. Our Mission is that as North America’s premier independent power generator, we will deliver renewable and reliable power to our customers, opportunities to our associates, sustainable returns to the families who invest in us, and a better world to the next generation. Based in Denver, New York and Charlotte, Onward Energy is a company where people and power are always on. We are where renewable meets reliable. See www.onwardenergy.com for more information.

THE CHALLENGE

Fueled by growth of the company, the company is built its own Remote Operations Center (ROC) to monitor, operate and control the company’s generation assets. As an Operator of the ROC, you will have full responsibility for operating and monitoring Onward Energy’s generation fleet. The goal of this position is to ensure safe operations, superior customer service, and high levels of generator efficiency. This position reports to the Manager of ROC Operations and will work within a team of ROC Operators, maintaining continuous 24/7 monitoring and control of company assets.

THE RESPONSIBILITIES

Summary of Tasks & Daily Operations

• • Responsible for the day-to-day operations of a growing fleet of generation assets
  • Ensures SCADA connectivity, alarm response and communication capabilities.
  • Coordinate curtailment procedures, call-out processes and emergency action plan adherence.
  • Complete required notifications to various entities (Reliability Coordinator, Balancing Authority, Transmission Operator, Scheduling Coordinators)
  • Coordinate plant operating parameters as directed by the Balancing Authority, Transmission Operator and Operations Management.
  • Dispatch field O&M personnel for troubleshooting support and outage scheduling.
  • Assist with the development of operating procedures
  • Operate within the established regulatory compliance requirements
  • Maintain NERC Certification and other certifications as needed.
  • Completes Operator Log entries of all real-time events, Operating Instructions and other pertinent information.
  • Submit proper outage notifications
  • Ensures proper communication(s) are maintained in the ROC
  • Lead ROC safety meetings
  • Ability to train and perform switching during normal & emergency situations
  • Obtain NERC, PJM, ERCOT System Operator Certifications
  • Maintain NERC and other regional training CEHs
  • Complete ROC Operator II Qualifications

THE PROFILE TO SUCCEED

• Prefer five years or more of experience in utility-scale power production or energy management. Experience can come from working for a utility-scale generator operator, balancing authority, transmission operator, market participant, distribution provider, manufacturing, or military service.
• Experience working in multiple ISO’s. Onward has projects in CAISO, MISO, ERCOT, SPP, and PJM.
• Preference to current NERC Certified Operator(s) (RC, TO, BIT or BI), PJM Generator Operators or ERCOT certificates.
• High attention to detail and the ability to work proactively and productively without direct supervision.
• Minimum of five years of experience working with SCADA systems. This includes, but is not limited to wind turbine OEM SCADA systems, solar SCADA systems, substation SCADA systems, and SCADA data aggregation/historian platforms. Experience with Ignition is preferred.
• Experience communicating with Balancing Authorities, Transmission Operators, Reliability Coordinators, and/or Scheduling Entities.
• Experience, knowledge and familiarity with local area networks, wide area networks, and ISP networks. Must be able to work with Onward’s IT Team who is responsible for configuring and auditing telecommunications infrastructure.
• Knowledge and understanding of cybersecurity principles and policies.
• Strong verbal and written communication skills.
• Work schedule requires 24/7/365 shift rotation to ensure continuous 24/7/365 coverage.
• Advanced proficiency with Microsoft Office, especially Excel. Experience with using formulas, macros, and pivot tables and will be comfortable with large data sets

THE PHYSICAL REQUIREMENTS

Must be able to accomplish physical requirements with or without reasonable accommodation.

• Ability to stand, walk, talk, hear, and close and distance vision capability.
• Ability to sit, climb or balance, stoop, kneel, and/or crouch.
• Ability to lift and/or move up to 10 pounds.
• Ability to travel up to 10%.

THE TEAM

The Onward Energy team is comprised of industry professionals who embrace our values of accountability, adaptability, collaboration, and excellence.

THE WORK ENVIRONMENT

The position functions in a smoke and vaping free professional office environment. The role routinely utilizes standard office equipment such as laptop computer, phone, and scanner/photocopier. Noise levels can be moderate to high when visiting job sites, and may contain light to heavy equipment vehicles, small to large equipment, materials, communication equipment and tools.

THE TOTAL REWARDS

Onward Energy total rewards philosophy is motivated by a key tenet of People First, and offers associates a comprehensive total rewards package which includes market competitive compensation, health, life insurance, and retirement savings benefits.

If you require an accommodation for any part of the employment process due to a disability to Recruiting@onwardenergy.com.

EEO STATEMENT:

Onward Energy is an Affirmative Action Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.