Warehouse Manager

Warehouse Manager 

Southwest Event Rental | Full-Time

COMPANY OVERVIEW 

Southwest Event Rental is Arizona's premier luxury event rental company, specializing in high-quality furniture and décor for corporate and social events. We are a fast-paced, creative team that values collaboration, reliability, and exceptional service while bringing memorable event experiences to life. 

Our team is guided by five core values, and we are looking for someone who not only understands them, but actively lives by them: 

• Excellence: Deliver the highest standard in everything we do 

• Integrity: Do the right thing, always 

• Teamwork: Win together, support each other 

• Passion: Take pride in the work and care about the details 

• Dependability: Show up, follow through, be counted on 

THE ROLE 

Our Warehouse Manager is a vital operational leader responsible for the precise care, meticulous organization, and flawless preparation of our inventory. This role demands a unique blend of logistical expertise, a keen eye for quality and detail, and a commitment to upholding the Southwest Event Rental standard of beautifully curated and cared-for pieces. 

OUR CORE VALUES IN ACTION 

Excellence: Set the bar high for every order that leaves our facility. Every piece should be clean, polished, and rental-ready — because our clients expect nothing less than perfect. 

Integrity: Champion ethical standards in inventory management, safety protocols, and team fairness. Ensure all operational decisions reflect responsible stewardship of company assets. 

Teamwork: Work seamlessly with the Sales, Operations, and Logistics teams to anticipate needs, troubleshoot issues, and ensure a unified approach to client satisfaction. You are a partner in the process, not a silo. 

Passion: Approach every piece of inventory with care and respect, understanding that each item contributes to a client's most significant moments. Lead your team with energy, motivation, and a solution-oriented attitude. 

Dependability: Ensure every piece of furniture leaves our facility in the exact condition promised and returns fully accounted for. You and your team are the final quality check before anything arrives on-site. 

KEY RESPONSIBILITIES 

Inventory Supervision & Quality Control 

• Work directly with the Inventory Manager to ensure inventory control, including physical counts, cycle counts, damage tracking, and organization, maintaining near-100% inventory accuracy

• Implement stringent quality control procedures for all items departing and returning, including hands-on inspections to ensure all pieces are clean, polished, and rental-ready 

• Work closely with the operations team to quickly repair damaged inventory and keep it in pristine, rentable condition 

• Ensure all inventory is properly stored in designated spaces; any location changes are to be immediately updated in inventory control software 

• Oversee proper post-event offloads, ensuring they are completed efficiently, accurately, and with immediate damage assessment and reporting 

Operational Leadership & Logistics Flow 

• Direct daily warehouse schedules, facility maintenance, and overall organization, upholding a clean, optimized, and professional workspace 

• Supervise all warehouse operations and enforce Southwest Event Rental protocols, ensuring brand integrity, professionalism, and proper presentation of both inventory and crew 

• Plan and optimize the efficient staging, picking, packing, and loading of all outgoing orders, ensuring accuracy against pull sheets and timely departure 

• Strategically organize the warehouse layout to maximize efficiency, capacity, and safety, with special consideration for high-value and delicate pieces 

• Oversee the proper loading and unloading of all trucks, including quality control, safety, and transportation care for each item 

• Maintain and proactively protect all warehouse equipment and vehicles, ensuring peak performance, readiness, and safety 

• Manage team time verification, vacation and sick approvals, and daily operational board updates • Participate in rotating Manager-On-Duty assignments, including field assistance when necessary 

Safety 

• Conduct regular team meetings focused on safety, efficiency improvements, and inventory care best practices • Enforce and maintain all safety regulations (OSHA, etc.), creating a secure and responsible working environment 

• Lead all safety programs and ongoing training initiatives, including forklift certification for applicable team members 

Logistics & Cross-Functional Coordination 

• Work closely with the Production and Logistics teams to ensure seamless event installations through perfectly prepped and accounted-for orders 

• Act as a key communication link between Sales, Operations, Logistics, and Warehouse teams to ensure smooth and accurate order transitions from booking to fulfillment 

• Maintain consistent and professional communication with all team members and departments, ensuring alignment on deadlines and adjustments 

Team Management, Growth & Development 

• Establish clear performance, conduct, and efficiency standards for the warehouse team, driving excellence through consistent feedback and mentorship 

• Monitor team performance throughout shifts; address issues and concerns fairly and promptly • Train and mentor new and existing team members in inventory handling, safety, and Southwest Event Rental procedures

• Oversee the recruitment, hiring, and onboarding of new warehouse and installation team members • Identify and implement scalable operational solutions to accommodate future inventory growth and increasing event demands 

QUALIFICATIONS 

• Proven experience (5 years) in high-volume warehouse management, logistics, or operations leadership, preferably within a specialty or event-based business 

• Exceptional organizational skills, a solutions-oriented mindset, and strong team leadership capabilities • Ability to manage multiple high-priority deadlines simultaneously in a fast-paced, event-driven environment • Experience with inventory tracking systems and warehouse management software 

• Proficiency in logistics planning, including optimized routing and scheduling 

• Familiarity with fleet management systems such as Samsara preferred 

• Strong verbal and written communication skills 

• Unwavering commitment to safety protocols and team training 

• Experience in fabrication, finish carpentry, or cabinetry is preferred but not required 

REQUIREMENTS 

• Ability to lift up to 75 lbs and perform physical tasks daily 

• Dependable, punctual, and proactive 

• Strong time management and sound judgment 

• Comfortable in a physically active work environment 

COMPENSATION & BENEFITS 

• Competitive salary, paid bi-weekly 

• Health, dental, and vision insurance 

• Paid time off and company holidays 

• Retirement Plan