Store Manager with Food Service

Job Summary

Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you! OXXO USA is seeking an energetic and experienced Retail Store Manager with Food Service to join our team.

As the Retail Store Manager with Food Service, you will play a pivotal role in ensuring our customers receive exceptional service while maximizing store profitability. Step into a role where your leadership and strategic thinking will make a real impact and embark on a rewarding career journey with us!

Key Responsibilities

• Responsible for ongoing activities related to the successful operation of a retail store that has a restaurant/food preparation area.
• Managing employees and adhering to company policies and procedures.
• Responsible for ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees.
• Monitor and manage inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products.
• Maintaining the cleanliness of the store.
• Provides excellent customer service, setting the tone for a friendly environment.
• In charge of store financials.
• Collaborates and engages with the District Manager and other Retail Store Managers to share the best practices.
• Recruit, train, and mentor store employees, fostering a positive and inclusive work environment. Provide ongoing training development for opportunities to enhance team performance and career growth.
  
  

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Education And Experience

• Two (2) or more years’ experience working in a food service or retail with food service environment (Required)
• Driver’s License, valid vehicle insurance (Required)
• Previous leadership experience
  
  

Job Requirements

• Active Listening
• Demonstrating Ongoing Value
• Ability to take initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Food Safety Regulations
• Food Safety Policies & Procedures
• Food Employee Reporting
• Food Preparation
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Oversee all food safety related activities (preparation, food handling, storage) are conducted in accordance with regulation requirements.
• Oversee all related food policies of franchise operation including required certifications are followed.
• Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expense.
• Responsible for teaching and role emulating proper customer service and suggestive selling techniques.
• Communicating sales and profitability goals to store associates and providing feedback.
• Responsible for meeting and exceeding store budget and sales volumes
• Must have a form of communication to be reached.
• Assumes active role in developing weekly goals for Key Performance Indicators
  
  

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.