SMR Case Manager - PTC, Cedar City

Starting Wage: $17.60/hour ( DOE)

Do you want to make an impact in our community by supporting children and families in crisis? Do you love interacting with others, teaching and listening to facilitate growth? Are you attentive to detail, proficient with technology, and self-directed? This may be the position for you. We provide assessments and follow the treatment plan made by the SMR therapist to help families meet their goals and objectives over a period of four to sixteen weeks. Our focus is on communication, teaching life skills, connecting them with resources, and, if needed, attending family sessions with the SMR therapist and providing respite services. This position performs a variety of sub-professional duties such as skill development, behavior management, and targeted case management services.

Schedule is 20-hours per week, typically working Monday through Friday from 3:00 to 7:00 pm. Part-time (employee-only) benefits package is included that covers medical, dental, vision, paid vacation and sick leave, holiday pay, employer retirement match up to 3% and participation in the Utah Retirement System (URS).

POSTING WILL CLOSE WEDNESDAY, APRIL 22, 2026 AT 4:00 P.M. MT.

GENERAL PURPOSE

Performs a variety of sub-professional duties such as skill development, behavior management, targeted case management services as needed.

SUPERVISION RECEIVED

Direct Supervision: Provided by the Program Manager or Team Leader. Supervision includes task assignment, work performance, job expectations and all day-to-day activities.

SUPERVISION EXERCISED

None

PERFORMANCE EXPECTATIONS

1. Exemplifies the organizational values of Performance, Innovation, and Excellence.
2. Manages work time effectively by prioritizing tasks in a fast-paced environment, while dealing with clients' needs, staff support, and agency requirements.
3. Meets target productivity standards.
4. Establishes and maintains open communications with all team members and supports teams' decisions. Communicates with other staff and supervisor to assure accurate recording of client information in the electronic record system.
5. Completes all necessary paperwork/documentation including assessments, safety plans and progress notes, correspondence, and other required documentation in an accurate, thorough, and timely manner according to Center mandates.
6. Attends and actively participates in all assigned meetings; such as staff meetings, team meetings, committee and community meetings as needed.
7. Completes E-learning assignments within acceptable timeframe.
8. Participates in the development of client goals and objectives as directed by each client's Recovery Coordinator. Works with clients and the clinical team to facilitate accomplishment of each client's treatment goals and objectives.
9. Participates in client progress evaluations during team meetings, reflecting observed progress of clients and verbal feedback from clients.
10. Efforts are made to assist the client in becoming more resilient.
11. Assists in intake paperwork and orientation process with clients.
12. Assists in developing and facilitating skills training for clients, both individually and in a group setting. Works with client to improve skills in the areas of hygiene, meal planning and/or preparation, laundry, house cleaning, appropriate entertainment, personal finance, etc. as needed. Works to motivate and support clients by modeling and teaching self-esteem building.
13. Works to build and maintain knowledge of community resources.
14. May assist client in preparation and processing of applications or other documents affecting financial entitlement by linking the client with funding agencies.
15. Uses AEGIS intervention to diffuse client escalations.
16. Schedules and coordinates client activities with team members during weekly team meetings, requesting and receiving approval from supervisor for the activity.
17. Transports clients to and from appointments and/or activities, completing all necessary forms before and after transporting.
18. When assigned, serves as client's Representative Payee, assisting clients in the budgeting and expenditure of personal finances. Accurate and current records are kept of all financial activities for each assigned client.
19. When assigned, works with clients and community businesses to help clients obtain permanent, competitive employment.
20. Performs related duties as required.

MINIMUM QUALIFICATIONS

1. Education and Experience

A. High School Diploma or GED; one to two years of college education in psychology, social work or related field is preferred,

AND

B. Three to six months experience working in a social service program,

OR

C. Equivalent combination or education and related experience.

2. Licenses and/or Certifications

A. Valid motor vehicle driver's license (equivalent to State of Utah Class D)

B. Able to pass background check (BCI)

3. Required Knowledge, Skills, and Abilities

A. Some knowledge of substance use disorders and treatment programs; some knowledge of community and regional resources engaged in social problem solving; some knowledge of personal financial management; some knowledge of practical consumer buying practices.

B. Ability to: develop effective professional working relationships with co-workers, supervisors, clients, and the public; to communicate effectively, verbally and in writing; to work independently and manage work assignments in a high interpersonal contact environment; to maintain appropriate professional boundaries and follow ethical guidelines and Center/Program policies, procedures, and protocols.

C. Demonstrates skills: in establishing priorities, working independently, and proceeding with objectives without direct supervision when appropriate; in creativity in handling and resolving problems; in time management principles as it applies to scheduled appointments, meeting obligations, paperwork, encompassing all job duties; and in conflict resolution.

D. Is familiar with food preparation techniques for up to 14 people at a time. Knows basics of comparison shopping, managing budgets allocated to kitchen, safe food handling techniques, and able to work with a dietician/food manager on food related issues, menus, and meal preparation.

E. Able to transport clients as needed.

F. Must be proficient in use of computer and have keyboarding skills in order to enter and retrieve client's electronic records. General knowledge of Google Suite and Microsoft office software is preferred.

4. Special Qualifications

A. CPR/First Aid certification

B. Food Handlers Permit (when required)

C. Yearly certification in AEGIS

D. Certification or ability to be certified as a Peer Support Specialist is preferred

E. Physically able to lift up to 40 lbs., climb stairs, transport clients, etc.