What are the responsibilities and job description for the Supv Powerplant Component Field Services position at Southwest Airlines?
Department: Technical Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Supervisor Powerplan t Component Field Services invests in the future of Southwest’s People by overseeing engine maintenance for powerplant, landing gears, and component maintenance to ensure compliance and quality are in accordance with Southwest procedures and policies. This role is also a subject matter expert and will serve as the second point of contact if the Engineering Team can’t be contacted. The Supervisor Powerplant Component Field Services is a team player who’s also comfortable working independently and can effectively communicate written, verbally, and visually through reports and presentations.
Additional details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. is required , and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Job Summary
Responsible for oversight of Engine Maintenance providers for Powerplant, Auxiliary Power Unit, landing gear and component maintenance to ensure compliance and quality is in accordance with Southwest procedures and policies. Collaborates with Southwest Airlines Engineering and other Technical Operations Teams on development and implementation of process audits, improvements and policy revisions. Evaluates vendor performance.
Responsibilities
Provides oversight of outsourced engine, Auxiliary Power Unit, landing gears, and components during maintenance performed at designated Southwest Providers
Reviews component condition, coordinate with SWA Engineering to recommend specific work scopes in accordance with SWA Technical Operations policies, programs and procedures
Reviews and documents removed hardware and associated conditions to SWA Engineering that may aid or affect SWA Engineering specification changes
Ensures work performed at providers is in accordance with Southwest procedures and policies
Performs reporting duties associated with shop Quality performance, and other metrics identified by Leadership
Ensures maintenance data from MX Providers is accurate and compliant to CFRs, and SWA / MX Provider policies, programs and procedures
Performs timely in-process auditing to ensure Maintenance performed at MX Providers is compliant to SWA policies, programs and procedures
Interfaces with SWA Engineering and other Tech Ops Groups, to include SWA vendors, and manufacturers, on technical issues
Provides shop data that may aid with the development of Engineering work specification and contracts
Monitors and analyzes shop trends or reliability that may affect Engineering work specifications and contracts
Serves as Field Services Liaison on projects with Southwest Airlines Planning departments (e.g. Powerplant Planning, Aircraft Maintenance Planning) on issues related to shop loading at Maintenance Providers
Must comply with directives set forth by Manager of Powerplant Field Services
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Strong leadership skills with proven ability to facilitate cross-functional teams
Strong analytical and problem solving skills
Excellent written and verbal communication, presentation and facilitation skills. Ability to think creatively and strategically, and to take a proactive goal-setting approach to continuous improvement
Collaborative and team-oriented working style
Must have the ability to interpret and comprehend aircraft technical documents
Ability to properly manage highly sensitive and confidential information effectively
Must be able to assume high level responsibility and demonstrate sound judgement
Knowledge of Southwest Airlines business processes and operational policies and procedures Education
Required: High School Diploma or GED
Required: Bachelor's Degree - .Degree in Engineering, Aviation Maintenance Management or related field preferred
Preferred: Advanced Degree - Masters degree
Experience
Required: 5 Years - Experience with fixed-wing aircraft in maintenance, engineering or quality assurance function
Preferred: 3 Years - Aircraft fleet retirement and lease return requirements
Preferred: 3 Years - Heavy maintenance engine shop
Licensing/Certification
Preferred: A&P license
Preferred: Six Sigma yellow belt certification or higher
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Education
Required: High School Diploma or GED
Experience
Fully functioning broad knowledge in :
Fixed-wing aircraft in maintenance, engineering and/or quality assurance Indirectly leading employees or teams
Preferred: 3 Years - Heavy maintenance engine shop
Indirectly leading employees or teams
Licensing/Certification
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
Preferred: Airframe and Powerplant or Aviation Maintenance Technician License or Bachelor's degree in Engineering in lieu of license
Preferred: Six Sigma yellow belt certification or higher
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $97,750 per year to $108,600 per year* depending on qualifications and experience.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
***Profit Sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
02/11/2024
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Supervisor Powerplan t Component Field Services invests in the future of Southwest’s People by overseeing engine maintenance for powerplant, landing gears, and component maintenance to ensure compliance and quality are in accordance with Southwest procedures and policies. This role is also a subject matter expert and will serve as the second point of contact if the Engineering Team can’t be contacted. The Supervisor Powerplant Component Field Services is a team player who’s also comfortable working independently and can effectively communicate written, verbally, and visually through reports and presentations.
Additional details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. is required , and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Job Summary
Responsible for oversight of Engine Maintenance providers for Powerplant, Auxiliary Power Unit, landing gear and component maintenance to ensure compliance and quality is in accordance with Southwest procedures and policies. Collaborates with Southwest Airlines Engineering and other Technical Operations Teams on development and implementation of process audits, improvements and policy revisions. Evaluates vendor performance.
Responsibilities
Provides oversight of outsourced engine, Auxiliary Power Unit, landing gears, and components during maintenance performed at designated Southwest Providers
Reviews component condition, coordinate with SWA Engineering to recommend specific work scopes in accordance with SWA Technical Operations policies, programs and procedures
Reviews and documents removed hardware and associated conditions to SWA Engineering that may aid or affect SWA Engineering specification changes
Ensures work performed at providers is in accordance with Southwest procedures and policies
Performs reporting duties associated with shop Quality performance, and other metrics identified by Leadership
Ensures maintenance data from MX Providers is accurate and compliant to CFRs, and SWA / MX Provider policies, programs and procedures
Performs timely in-process auditing to ensure Maintenance performed at MX Providers is compliant to SWA policies, programs and procedures
Interfaces with SWA Engineering and other Tech Ops Groups, to include SWA vendors, and manufacturers, on technical issues
Provides shop data that may aid with the development of Engineering work specification and contracts
Monitors and analyzes shop trends or reliability that may affect Engineering work specifications and contracts
Serves as Field Services Liaison on projects with Southwest Airlines Planning departments (e.g. Powerplant Planning, Aircraft Maintenance Planning) on issues related to shop loading at Maintenance Providers
Must comply with directives set forth by Manager of Powerplant Field Services
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Strong leadership skills with proven ability to facilitate cross-functional teams
Strong analytical and problem solving skills
Excellent written and verbal communication, presentation and facilitation skills. Ability to think creatively and strategically, and to take a proactive goal-setting approach to continuous improvement
Collaborative and team-oriented working style
Must have the ability to interpret and comprehend aircraft technical documents
Ability to properly manage highly sensitive and confidential information effectively
Must be able to assume high level responsibility and demonstrate sound judgement
Knowledge of Southwest Airlines business processes and operational policies and procedures Education
Required: High School Diploma or GED
Required: Bachelor's Degree - .Degree in Engineering, Aviation Maintenance Management or related field preferred
Preferred: Advanced Degree - Masters degree
Experience
Required: 5 Years - Experience with fixed-wing aircraft in maintenance, engineering or quality assurance function
Preferred: 3 Years - Aircraft fleet retirement and lease return requirements
Preferred: 3 Years - Heavy maintenance engine shop
Licensing/Certification
Preferred: A&P license
Preferred: Six Sigma yellow belt certification or higher
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Education
Required: High School Diploma or GED
Experience
Fully functioning broad knowledge in :
Fixed-wing aircraft in maintenance, engineering and/or quality assurance Indirectly leading employees or teams
Preferred: 3 Years - Heavy maintenance engine shop
Indirectly leading employees or teams
Licensing/Certification
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
Preferred: Airframe and Powerplant or Aviation Maintenance Technician License or Bachelor's degree in Engineering in lieu of license
Preferred: Six Sigma yellow belt certification or higher
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $97,750 per year to $108,600 per year* depending on qualifications and experience.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per
- Potential for annual ProfitSharing contribution toward retirement - when
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time.
***Profit Sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
02/11/2024
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