What are the responsibilities and job description for the Patient Service Representative position at SouthStar Urgent Care?
Patient Service Representative – Putting the Care in Healthcare
Why You’ll Love Working With Us
Join a supportive team that values your skills, growth, and a healthy team culture. We foster a positive patient-focused environment where you can thrive.
Benefits of working with our company include:
Community Care Partners is an Equal Opportunity Employer (EOE).
#PSR
Why You’ll Love Working With Us
Join a supportive team that values your skills, growth, and a healthy team culture. We foster a positive patient-focused environment where you can thrive.
Benefits of working with our company include:
- Competitive base compensation
- Paid Time Off (PTO)
- 401(k) with employer match
- Healthcare benefits including health (with FREE care at Community Care Partners), dental, vision, life, and disability
- Annual salary increases
- Opportunity for pay advances
- Branded apparel
- GreatWork Perks with discounts on travel, entertainment, and more
- Greet and assist patients in a friendly, supportive manner
- Check patients in for appointments and scan documents into charts
- Assist with registration forms and distribute medical records
- Collect and post copayments and outstanding balances; balance cash drawer daily
- Inform patients of care costs and collect required fees
- Assess walk-in traffic for potential emergencies
- Communicate patient needs to clinical staff
- Answer phones professionally and route calls appropriately
- Maintain confidentiality of patient information
- Keep reception and waiting areas clean and sanitized
- Provide coverage for medical records and prior authorizations as needed
- Perform other duties as assigned
- High school diploma or equivalent required
- Minimum one (1) year of customer service experience
- Strong communication and problem-solving skills
- Ability to interact effectively with people from all backgrounds
Community Care Partners is an Equal Opportunity Employer (EOE).
#PSR
Salary : $28,765 - $36,809