Family Advocate / Liaison

Family Liaison

Southside Community School | South Tucson, AZ
PTE | K–8 Charter School

Southside Community School is seeking a caring, organized, and proactive Family Liaison to support our students and families. Southside Community School is a Title I charter school serving students in Kindergarten through 8th grade. We are committed to providing quality education in a safe, caring, and supportive environment. The Family Liaison plays an important role in strengthening the connection between home, school, and community and helping families overcome barriers that may affect student attendance, achievement, behavior, or overall success. This is a part-time position.

What We're Looking For

The ideal candidate is:

· Caring & Student-Focused – Builds trusting relationships with students and families while providing support in a respectful and nonjudgmental manner.

· Proactive – Identifies student and family needs, follows up consistently, and helps address concerns before they become greater barriers to student success.

· Organized – Effectively manages family contacts, referrals, documentation, community resources, and multiple responsibilities.

· Collaborative – Communicates openly and professionally with families, teachers, administration, support staff, and community organizations.

· Calm & Solution-Focused – Uses relationship-building, problem-solving, conflict-resolution, and de-escalation strategies when supporting students and families through challenging situations.

Primary Responsibilities

• Build positive relationships with students and families and serve as a connection between home and school.
• Identify barriers affecting student attendance, achievement, behavior, or well-being and help families develop appropriate support plans.
• Connect families with school and community resources, including food, clothing, school supplies, housing assistance, mental health resources, and other services.
• Support student attendance by communicating with families, identifying barriers to regular attendance, and collaborating with school staff on interventions.
• Serve as an advocate for students experiencing homelessness and coordinate the school's McKinney-Vento responsibilities.
• Develop and maintain relationships with community organizations and agencies that provide services to students and families.
• Mentor and check in with students as appropriate to support their success at school.
• Assist students with problem-solving, conflict resolution, and de-escalation when appropriate.
• Maintain accurate and confidential documentation of family contacts, referrals, resources, and follow-up.
• Communicate regularly with the Principal and appropriate staff regarding student and family needs requiring additional support.
• Participate in student support meetings, attendance meetings, staff meetings, professional development, and family engagement activities.
• Follow school procedures for reporting student safety, abuse, neglect, or other concerns requiring immediate attention.
• Perform other related duties as assigned to support students, families, and school operations.

Qualifications

• Bachelor’s degree preferred.
• Experience working with children, families, schools, social services, community organizations, or similar settings preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to build positive relationships with students and families.
• Ability to maintain confidentiality and appropriate professional boundaries.
• Ability to remain calm and professional during challenging situations.
• Strong initiative, dependability, and follow-through.
• Ability to collaborate effectively with families, teachers, administration, and community partners.
• Knowledge of community resources, McKinney-Vento, attendance interventions, or family support programs is preferred.

Benefits

Southside Community School offers competitive medical, dental, and vision insurance, along with participation in the Arizona State Retirement System (ASRS). Eligible employees may also have opportunities to receive a Prop 301 incentive bonus and participate in summer employment. We are committed to the professional growth of our staff through ongoing coaching and professional development, while providing a supportive and collaborative school environment.

Join Our School Community

If you enjoy building relationships with students and families, connecting people with resources, and helping remove barriers that may prevent children from succeeding in school, we encourage you to apply. At Southside Community School, the Family Liaison is an important member of our student support team and helps ensure that families feel heard, supported, connected, and welcomed in our school community.

Pay: From $15.15 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Tucson, AZ 85713 (Required)

Ability to Relocate:

• Tucson, AZ 85713: Relocate before starting work (Required)

Work Location: In person

Salary : $15