Financial Fraud Analyst I

Position Title:

Financial Fraud Analyst I

FLSA Status:

Non-Exempt, Full-Time

Reports to:

Corporate Security and Fraud Prevention Officer

Branch:

Open to on-site in Tyler, Fort Worth or Diboll, Texas

Summary of the Job:

A Financial Fraud Analyst I is responsible for detecting unauthorized transactions on customer accounts and reporting any suspicious account activity or unusual transactions that have potential risk to the Bank

Essential Functions:

• Work Verafin fraud alerts.
• Review and analyze mobile deposits.
• Review and analyze ATM deposits.
• Positive Pay reports.
• Centrix Positive Pay and daily return items.
• Complete Fraud Affidavits and fraud stop payments.
• Create and monitor fraud case files.
• Monitor daily watch suspect list.
• Review and analyze large dollar items.
• Review and analyze external transfer items.
• Assist customers with fraud claims.
• Work Without Entry Claims.
• Escalate complex cases to the BSA Team for SAIR review and filing.
• Respond to inquiries received from branch/department personnel bank-wide, clients, and non-clients, Corporate Security, other financial institutions.
• Assist in the recovery of losses by deciding on actions to be taken.
• Review evidence to conclude that an account must be closed or that the suspicious activity does not represent a risk to the bank.
• Investigate a wide variety of issues and requests to include gathering additional information, contacting other bank departments and branch offices, and working with personnel at all levels.
• Assist management in achieving the Bank's fraud management goals by identifying and recognizing changing patterns and techniques utilized by fraud perpetrators and by taking appropriate action to mitigate Operational Losses bank-wide.

Additional Functions:

• Perform routine duties with minimal supervision using standard practices or procedures in order to proceed alone at routine work; occasional work progress checked; work reviewed upon completion.
• Perform other duties as assigned.

Required Education/Experience:

• High School diploma or general education degree (GED); one to five years related experience and/or training; or equivalent combination of education and experience.
• Preferred experience in fraud detection and prevention.

Necessary Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.
• Handle multiple tasks simultaneously.

Physical Activity/Dexterity:

• Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.

Physical Environment Demands:

• Must be able to remain in a stationary position 90% of the time.
• The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
• Constantly positions self to operate on a computer.
• The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.

Working Conditions/Environment:

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise (e.g. business office with computers and printers, light traffic).

Work Schedule/Hours:

• Monday through Friday; Available between 8:00 a.m. – 6:00 p.m.
• Available for overtime as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)