What are the responsibilities and job description for the Customer Service Representative position at Southside Animal Hospital and Wellness Center?
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness.
Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $39,581 - $61,656