FT Food & Beverage Supervisor - Southshore Lagoon

Reinvent Your Day Outdoors

MetroLagoons transforms everyday life into a vacation. With five resort-style lagoons across Florida, guests enjoy thrilling water adventures, swim-up bars, cabanas, and community events—creating spaces where families connect, friends celebrate, and every visit feels like a sun-soaked escape filled with fun, relaxation, and unforgettable memories.

JOB SUMMARY: 

The Food and Beverage Supervisor plays a pivotal role in the smooth and efficient daily operations, ensuring that guests receive exceptional service in F&B departments functions. Maintains daily records of business transactions. This role combines leadership, customer service, and operational oversight to create a positive guest experience.

KEY RESPONSIBILITIES:

• Training and supervising employees to ensure that they are performing their jobs correctly
• Monitoring employee productivity to ensure that goals are being met
• Coordinating employee schedules, including shift changes and absences
• Overseeing inventory of food and beverage supplies, ordering new items as needed
• Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness
• Managing employee payroll by reviewing time cards and processing paychecks
• Interviewing, hiring, and training new employees as needed
• Establishing budgets for food, labor costs, and other expenses related to running the business
• Providing customer service by answering questions about menu items or suggesting items based on customer preferences

QUALIFICATIONS:

• Experience as food and beverage supervisor or similar role preferred
• Excellent people skills with a customer service orientation
• Outstanding leadership abilities
• Up-to-date with food and beverages trends and best practices
• Ability to stay calm under pressure
• Excellent communication and interpersonal skills
• Food safety certification (will be provided if necessary)

BENEFITS:

Medical/Dental/Vision, 401(k), Disability, life, Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more!

E.O.E.  MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.