What are the responsibilities and job description for the Administrative Assistant position at SouthGroup Insurance Services?
Company Description
SouthGroup Insurance Services, with roots tracing back over 115 years, emerged in 2001 through the merger of 12 of Mississippi’s most respected insurance agencies. With 20 branch locations across the state, SouthGroup offers comprehensive insurance and risk management solutions for industries such as agriculture, aviation, construction, engineering, and healthcare. Recognized as one of the Top 100 Privately-Held Insurance Agencies in America by Insurance Journal, SouthGroup has received numerous accolades, including being named a Best Practices agency. The company is dedicated to providing practical and tailored risk management solutions to meet the needs of its clients.
Role Description
This is a full-time, on-site role for an Administrative Assistant located in Hattiesburg, MS. The Administrative Assistant will be responsible for performing daily clerical tasks such as answering phones, responding to client requests, taking client payments, handling of electronic and physical mail, receiving and putting away supplies, processing of client needs, and some small account management responsibilities. The role includes supporting executive assistant and team activities, ensuring smooth office operations, and acting as a point of contact for internal and external communications. The ideal candidate will provide excellent customer service and contribute to the overall efficiency of the team.
Qualifications
- Strong Administrative Assistance and Clerical Skills to organize documentation and ensure the smooth functioning of client relations.
- Excellent Phone Etiquette and Communication skills for handling inquiries and interacting professionally with clients and team members.
- Experience in administrative tasks, including supporting leadership activities.
- Attention to detail and strong organizational skills to manage multiple tasks efficiently.
- Proficiency with office software such as Microsoft Office and Google Suite and familiarity with office equipment.
- Ability to work collaboratively in an on-site environment in Hattiesburg, MS from 8am to 5pm.
- Previous experience in the insurance industry or related fields is considered a plus.
- High school diploma or equivalent required; additional certifications such as a property & casualty insurance license or related fields are beneficial.