Credit Specialist

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Job Title: Credit Specialist 

Schedule: Full-Time
Location: Wylie, Texas

About the Role

As a Credit Specialist, you will be responsible for collecting and resolving outstanding balances for assigned accounts and locations. Your role will be essential in ensuring we meet our collection goals while maintaining strong relationships with internal teams and external customers.

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.

Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.

Our Core Values

At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service.

🔧 Provide Fanatical Service

We don’t just talk about service—we live it. Fanatical service means treating every challenge like our own, going above and beyond to deliver faster, better solutions that exceed expectations.

⚡ Act With Urgency

In our industry, time is everything. Whether it’s a quote, an answer, a delivery, or a solution—urgency isn’t optional. We respond quickly, because every second matters.

🤝 Earn & Maintain Trust

Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.

📈 Continuously Improve

We’re committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.

At SouthernCarlson, we’re more than a supplier—we’re a service-driven partner focused on building long-term relationships and delivering results. Join us, and be part of a team that values excellence, urgency, and relentless improvement.

Key Responsibilities

• Coordinate invoice collections and resolve customer account issues

• Work independently to ensure customer accounts remain within agreed terms

• Analyze delinquent accounts and initiate collection efforts based on due date and dollar amount

• Improve receivable turnover through proactive follow-up and communication

• Collaborate with branches and sales reps to align on collection strategies

• Maintain strong, positive relationships with customers and internal stakeholders

• Escalate financial concerns or risks to management as needed

You May Be a Great Fit If You Have:

• High school diploma or GED (required)

• 2 years of experience in collections and customer service

• Background in the construction industry (preferred)

• Familiarity with accounts receivable and finance policies

• Strong analytical and problem-solving skills

• Ability to multitask and work independently with minimal supervision

• Proficiency in Microsoft Excel and other Microsoft Office software

• Self-starter with high attention to detail

Why You'll Love Working With Us

• No weekends! Enjoy a consistent Monday–Friday schedule.

• Be part of a collaborative, growth-oriented team.

• Great benefits and opportunities to grow your career.

• Make a real impact by supporting our finance operations and customer relationships.

Please Note: Employment is contingent upon the successful completion of a background check and drug screening.

At SouthernCarlson, We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.