Veterinary Practice Manager

Southern Trails Vet is a veterinarian-owned practice in Evans, GA, providing high-quality care for dogs and cats. Led by Dr. Maria Flippo, we are committed to building strong client relationships and creating a positive, team-oriented culture.

We believe in bringing joy back to veterinary medicine through collaboration, professional growth, and a supportive work environment.

About the Role

The Veterinary Practice Manager is responsible for overseeing the day-to-day business operations of the practice, ensuring operational efficiency, financial performance, exceptional client service, and employee engagement. This role serves as a leader and resource for the veterinary team while supporting the delivery of high-quality patient care.

Key Responsibilities:

Practice Operations:

• Manage daily clinic operations to ensure smooth workflow and efficiency
• Monitor inventory levels and vendor relationships
• Ensure compliance with veterinary, OSHA, state, and federal regulations

Team Leadership & Human Resources:

• Recruit, hire, onboard, train, and retain team members
• Develop employee schedules and maintain appropriate staffing levels
• Conduct performance evaluations and provide coaching and development opportunities
• Foster a positive workplace culture focused on teamwork, accountability, and excellence
• Address employee relations matters professionally and confidentially
• Manage payroll

Financial Management:

• Oversee budgeting, forecasting, and financial reporting
• Monitor key performance indicators (KPIs) and practice profitability
• Manage accounts payable, payroll processes, and expense control
• Identify opportunities to improve operational and financial performance

Client Experience:

• Ensure exceptional customer service standards are maintained
• Resolve client concerns and complaints promptly and professionally
• Support client education initiatives and community outreach efforts
• Help maintain a welcoming and positive client experience

Strategic Growth:

• Collaborate with veterinarians and leadership to achieve business goals
• Implement marketing and client retention initiatives
• Analyze operational data and recommend improvements
• Lead special projects and continuous improvement efforts
• Complete other duties as assigned

Qualifications:

• 3 years of management experience, preferably in a veterinary, healthcare, or service-based environment
• Strong leadership and team development skills
• Experience with budgeting, staff scheduling, and operational management
• Excellent communication, organizational, and problem-solving abilities
• Proficiency with practice management software and Microsoft Office applications
• Bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field, preferred

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $60,000 - $65,000