What are the responsibilities and job description for the Store Manager | Tire Shop position at Southern Tire Mart at Pilot LLC?
Key Responsibilities:
- Manage all store operations, including sales, service, inventory, staffing, and customer relations.
- Lead and develop a team of service technicians, sales associates, and administrative personnel.
- Maintain high levels of customer satisfaction by ensuring prompt, courteous, and professional service.
- Monitor sales performance and implement strategies to meet or exceed targets.
- Ensure compliance with company policies, safety standards, and DOT regulations.
- Oversee inventory management, including ordering, receiving, and stock control.
- Train and coach employees on product knowledge, safety practices, and service protocols.
- Handle customer issues and resolve complaints effectively.
- Maintain accurate financial records and reports, including daily sales, expenses, and payroll.
- Coordinate with corporate support teams on marketing, HR, and compliance initiatives.
Qualifications:
- High school diploma or GED required; associate or bachelor’s degree preferred.
- 3 years of management experience, preferably in automotive, retail, or tire service industries.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Solid understanding of inventory, budgeting, and financial reporting.
- Proficiency in Microsoft Office and point-of-sale software.
- Valid driver’s license with a clean driving record.
Physical Requirements:
- Ability to lift up to 50 lbs regularly.
- Stand, walk, and move for extended periods.
- Occasionally work in outdoor or warehouse environments.
Benefits:
- Competitive salary plus performance-based bonuses
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan
- Opportunities for career advancement
Benefits:
Health Insurance, Vacation & Paid Time OffSalary : $34,367 - $58,556