What are the responsibilities and job description for the Corporate Trainer | Regional | Southern Tire Mart at Pilot position at Southern Tire Mart at Pilot LLC?
Design and deliver training programs for new and existing employees in the areas of Inventory control, Human Resources processes, Administrative procedures, and Sales operations.
Implement quality assurance checks and audits to ensure departmental compliance with company policies, standards, and operational guidelines.
Collaborate with department heads to assess training needs, identify knowledge gaps, and recommend corrective training solutions.
Monitor, document, and report on training outcomes and quality performance metrics.
Conduct field visits to assess employee adherence to inventory accuracy, administrative protocols, HR compliance, and customer service expectations.
Maintain and update training documentation and SOPs (Standard Operating Procedures) for assigned departments.
Assist with onboarding processes for new hires, ensuring consistency and thorough understanding of operational procedures.
Facilitate refresher training sessions and support performance improvement plans as needed.
Provide coaching and feedback to team members to drive accountability and continuous improvement.
Ensure training materials reflect current policies, systems, and compliance regulations.
Bachelor’s degree in Business Administration, Human Resources, Supply Chain Management, or related field (or equivalent work experience).
3 years of experience in corporate training, operations, or quality assurance—preferably in the automotive, logistics, or retail industry.
Strong understanding of internal control processes and performance standards in Inventory, HR, Admin, and Sales functions.
Exceptional communication, presentation, and interpersonal skills.
Demonstrated ability to evaluate and improve processes through training and quality assurance practices.
Proficient with Microsoft Office Suite and Learning Management Systems (LMS); experience with ERP or inventory systems is a plus.
Willingness to travel to multiple locations as needed (up to 50%).
Experience in multi-location operations or retail distribution environments.
Familiarity with DOT, OSHA, or other regulatory compliance standards.
Bilingual in English and Spanish is a plus.