What are the responsibilities and job description for the Resource and Referral Specialist position at Southern Tier Independence Center?
Job Overview
We are seeking a dedicated and compassionate Resource and Referral Specialist to support families, schools, and partner agencies in understanding special education resources and processes aligned with the Blueprint for Improved Results from the New York State Education Department.
If you enjoy community outreach, relationship building, and helping families navigate complex systems, this is a meaningful opportunity to make a regional impact.
Responsibilities
- Conduct outreach to schools, early childhood programs, and community agencies
- Educate families on special education processes, rights, and available resources
- Collaborate with regional partners and community stakeholders
- Support updates to statewide community resource mapping
- Share information with childcare centers, school programs, and agencies in a clear, neutral manner
- Assist with surveys and data collection from families and partner organizations
- Travel regularly throughout a multi-county service area
Qualifications
- Bachelor’s degree in Human Services, Education, Social Work, or related field
- At least 1 year of community outreach, education support, or related experience
Skills
- Strong commitment to person-centered planning and community inclusion
- Experience working with diverse communities and cultures
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong organization, time management, and attention to detail
- Ability to work independently and as part of a team
Additional Requirements
- Valid driver’s license
- Reliable transportation
- Ability to work in school and community-based settings
Why Work With Us?
- Mission-driven work supporting children and families
- Strong community partnerships
- Opportunity to grow within education and human services
Apply today to help improve education access and outcomes for families across the region.
Pay: $22.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Loan forgiveness
- Mileage reimbursement
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $22