What are the responsibilities and job description for the Keyholder position at Southern Tide?
Company Description
Southern Tide is a lifestyle brand that embodies a Southern state of mind, promoting a way of life that is social, adventurous, and coastal-inspired. Known for its classic and authentic apparel, Southern Tide creates clothing and accessories for men, women, and kids, all designed with quality, craftsmanship, and functionality in mind. From its iconic Skipjack polo to its full collection, every product reflects a legacy of attention to detail and timeless style. Southern Tide celebrates an appreciation for classic design, coastal living, and old-world heritage, delivering products that resonate with customers across all regions.
Role Description
This is a full-time, on-site Keyholder position located in Newport, RI. The Keyholder will assist with store operations, ensuring smooth daily management. Responsibilities include opening and closing the store, providing exceptional customer service, driving retail sales, sharing product knowledge, and supporting an elevated customer experience. Additional duties may involve maintaining store appearance, inventory organization, training team members, and ensuring adherence to company policies.
Qualifications
- Strong Retail Sales and Customer Service skills
- Proficiency in delivering an excellent Customer Experience and resolving customer concerns effectively
- Knowledge of product features and ability to communicate these attributes to customers
- Exceptional Communication skills, both verbal and interpersonal
- Ability to work collaboratively in a team and take initiative as a leader
- Previous experience in retail or a customer-facing role is preferred
- High school diploma or equivalent qualification