What are the responsibilities and job description for the BACK COUNTER SALES position at Southern States Utility?
Overview
We are seeking a friendly and detail-oriented Back Counter Sales Associate to join our retail team. This role is essential in providing exceptional customer service, assisting customers with their purchases, and supporting the sales floor operations. The ideal candidate will have strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Multilingual or bilingual abilities are a plus, as they enhance our ability to serve diverse customers. This position offers an excellent opportunity for individuals interested in developing their sales and customer service skills within a dynamic retail setting.
Duties
- Greet customers promptly and courteously as they approach the counter
- Assist customers in selecting products and provide detailed product information
- Process sales transactions accurately using retail point-of-sale systems
- Maintain organized and well-stocked back counter areas
- Handle customer inquiries and resolve issues efficiently to ensure satisfaction
- Support inventory management, including stock replenishment and product displays
- Perform retail math calculations for pricing, discounts, and totals
- Communicate effectively with team members to ensure smooth store operations
- Uphold store policies and procedures to maintain a safe and welcoming environment
Skills
- Excellent communication skills in English; multilingual or bilingual abilities are highly desirable
- Proven experience in retail sales or customer service roles
- Strong interpersonal skills with the ability to engage with diverse customers
- Basic retail math skills for handling transactions and pricing adjustments
- Ability to work effectively in a team-oriented environment
- Good organizational skills to manage back counter stock and displays
- Flexibility to adapt to changing priorities during busy hours
- Positive attitude with a focus on delivering outstanding customer experiences
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $35,000 - $45,000