What are the responsibilities and job description for the Customer Service and Sales position at Southern States Management Group, INC?
Company Description
Southern States Management Group is a third party marketing firm, that represents some of the best of the best in the satellite entertainment and telecommunications world. With our home office in New Orleans, LA we've been able to expand throughout the Gulf Coast region. We're excited to continue our growth with new clients and new divisions as we get ready to kick off a great 2017.
Job Description
SSMG is one of the largest sales, marketing, and Management Training firms in the NOLA area. Due to the high demand from our new Clients, we're looking for ENTRY LEVEL individuals to train for a Sales and Customer Service Associate position (this position has a Management Trainee option)
We're NOT a call center, we are NOT cold calling, and we're NOT a staffing agency or an insurance company. We are hiring directly for our organization, which is a full-time, permanent position and long-term growth.
We are a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.
NO EXPERIENCE IS NEEDED FOR THIS POSITION; we will fully train the candidate selected in several business aspects like customer service, client relations, public relations, sales, business management, leadership development, customer service, and marketing strategies. Each individual will start at the ENTRY LEVEL with the opportunity to advance based on performance.
We are interested in aggressive growth and have been working around the clock to ensure the company's success. We need to hit clients goals, so we are working hard to find the right candidate. We will look over every candidate and contact those we are interested in within 24-48 hours.
Qualifications
Job Requirements:
We are among the fastest-growing customer service and customer acquisition companies with locations across the United States and internationally. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.
- We have our in-house leadership development programs
- Opportunities for individuals to join a company where they can enjoy their workday
- 100% of our management team is promoted from within our organization.
- Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
- We believe in recognizing individual employees for their contributions and achievements.
- Opportunities to grow and develop a career in management or leadership that individuals want
Whatever role or position you are seeking, we have challenging and exciting career growth opportunities waiting for you.
Educational Requirements:
- High School Diploma
- College preferred
Experience and Skills:
- 1-2 years customer service or sales experience – retail, restaurant, or hospitality, CSR experience included
- Ability to remain highly motivated in customer service and sales environment
- Creative thinker and problem solver
- Highly energetic with motivation to appreciate customers and other team members
- Multi-task oriented
- Excellent active listening and interpersonal skills
- The confident and positive attitude expressed with a genuinely sincere tone
- Adaptive to change
- Excellent oral and written communication skills with emphasis on probing
- Ability to lead a conversation
- Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities
FOR IMMEDIATE CONSIDERATION APPLY TODAY! If you're selected, you'll be contacted within 24-48 hours, so make sure your contact information is updated.
Additional Information
All your information will be kept confidential according to EEO guidelines.
