What are the responsibilities and job description for the Office Dispatcher position at Southern Star?
Job description
Our Field Resource Coordinators (FRC) are motivated professionals with the ability to multi-task at the highest levels. FRC's are responsible for dispatching technicians throughout their day to ensure success for both individuals. They strive to see all customers are well taken care of as well as keep our field resources engaged and working to maximum efficiency throughout the day. Field Resource Coordinators have significant room for career growth and are exposed to most facets of our business utilizing analytics/reporting and process improvement. We believe strongly in a Team environment. We work hard and have fun while doing it!
Requirements
- Must have excellent telephone etiquette and customer service skills
- Ability to multi-task (phones, email, messaging systems)
- Knowledge of Microsoft Office Suite (Outlook and Excel)
- Bi-Lingual and/or some college is a plus
Must work well with a team. This is a "No Drama" environment.
What's in it for you?
- Very Competitive Hourly Pay
- Retail Sales Referral Incentives
- Comprehensive benefits package including:
- Paid Time Off
- Medical and Dental Insurance
- 401K benefits with a match from the company
Job Type: Full-time
Pay: $17.00 per hour
Hours: Varying – This team works four 10 hours days.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
Health Insurance, Vacation & Paid Time OffSalary : $17