Medical Assistant / Front Desk Coordinator (11249)

PartnerCare is a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients' pain and help them live their best lives possible.

At PartnerCare, we live our core values of Compassion, Accountability, Respect, and Excellence (CARE). We seek team members who model these values through high standards of patient care, operational ownership, respectful teamwork, and continuous improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES

Medical Assistant Duties

• Room patients for office visits; obtain and document vital signs, chief complaint, and medical history.
• Assist physician during office examinations and minor in-office procedures.
• Prepare and administer medications and injections as directed and per scope of practice.
• Enter orders and ensure accuracy of documentation in the EMR system.
• Prepare exam rooms between patients; restock supplies as needed.
• Maintain compliance with HIPAA, OSHA, infection control standards, and PartnerCare policies.

General Responsibilities

• Coordinate patient flow and communicate effectively with physicians, clinical staff, and front office.
• Participate in team huddles and staff meetings.
• Perform other duties as assigned.

Education & Experience

• High school diploma or equivalent required; post-secondary education in a healthcare field preferred.
• Medical Assistant certification (CMA, RMA, or equivalent) preferred.
• Minimum 1 year of experience as a Medical Assistant in a clinical setting.
• Pain management, orthopedic, or interventional radiology experience a plus.
• Current BLS/CPR certification required.
• Proficiency in EMR systems; eClinicalWorks experience a plus.

Knowledge, Skills & Abilities

• Strong clinical assessment and patient care skills with a compassionate, patient-centered approach.
• Ability to work effectively in a fast-paced, dual-role clinical environment.
• Excellent communication and interpersonal skills.
• High attention to detail and commitment to patient safety and quality care.
• Ability to stand for extended periods and lift up to 50 pounds.

This position is based onsite at a PartnerCare clinic location. The environment is fast-paced and clinically focused, requiring adaptability and hands-on patient engagement. Regular interaction with physicians, clinical staff, and patients is expected. This position may require travel to other clinic locations with mileage reimbursement provided.

• Ability to sit, stand, walk, and move throughout the clinic for extended periods.
• Frequent stooping, kneeling, reaching, and assisting with patient positioning.
• Occasional lifting of up to 25 pounds and assistance with patient mobility.
• Strong verbal and written communication skills.
• Regular and predictable attendance is an essential function of this role.

PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

DISCLAIMER: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Management reserves the right to alter, change or eliminate job duties at any time. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.