Business Development Liaison

Florida Spine and Pain, a PartnerCare affiliated company, is seeking a full-time Business Development Liaison, to join our growing and established practice in Hollywood, Lauderdale Lakes and Pembroke Pines, FL.

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.

Our mission is to deliver comprehensive care to help musculoskeletal and pain management patients live their best lives possible. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology.

The Business Development Liaison is responsible for increasing PartnerCare’s referrals and sales by developing and promoting relationships with customers and clients. The Business Development Liaison identifies opportunities to increase sales and profitability, and has responsibilities directly related to making sales to include meeting with clients at the client location, managing strategic partnerships, and preparing proposals and presentations. Duties include identifying and initiating positive customer relations, developing new patient acquisition initiatives, collaboration with physicians, using data to formulate growth in the community, following up on sales leads, maintaining relationships with new and existing customers.

Tasks and Responsibilities:

• Thoroughly understand company array of products and services.
• Identify leads and cultivate prospective clients and customers, educate prospects on products through calls, training and presentations and provide existing customers with exceptional support while emphasizing the features of services to highlight how to solve patient problems.
• Garners networking relationships with physicians, community health facilities, as well as office-based practices, private practice, in group practices, in hospital settings, primary care, neurology, orthopedic and other specialties to build, develop and maintain relationships to position PartnerCare as the preferred partner and grow revenue.
• Generate and verify qualified patient referrals, generate new referral partnerships, document results in internal systems, and provide sales/activity reports.
• Contact prospective or existing customers, building strong relationships within the community and organizations to discuss PartnerCare’s services and maintain open lines of communication for future referral opportunities.
• Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
• Lead strategies to build new patient acquisition efforts for all local clinics and facilities.
• Utilize POS sales software to maintain contact list, monetary sales information produce reports for organizational review.
• Develop and manage sales strategies, including forecasting potential revenue streams.
• Generate reports and create metrics using Centricity or similar EMR system, create relevant reporting metrics.
• Sales support follow-up with internal stakeholders to resolve outstanding issues and provide ongoing client support.
• Continually seeking and researching new sources of prospective patients.
• Timely manage administrative and sales duties.
• Work amicably with others while partnering internally and cross functionally to ensure clients receive first class service.

PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!

The role entails travel and coverage between the following three clinic locations.

PEMBROKE PINES OFFICE-

• Address: 2010 NW 150th Ave, Pembroke Pines, Florida 33028

HOLLYWOOD OFFICE- Hollywood

• Address: 2 Oakwood Blvd Suite 195 Hollywood, FL 33020

LAUDERDALE LAKES OFFICE- Oakland Medical Mall

• Address: 4850 West Oakland Park Blvd Suite 201 Lauderdale Lakes, FL 33313

Basic Qualifications Education:

• Bachelor’s degree in Marketing, Business Administration, Economics or a related field.
• Experience: 5 years proven healthcare sales and marketing experience.
• Bilingual (Spanish and English) Preferred

About the Practice:

Florida Spine and Pain Center (FSPC) was founded in 2004 by Dr. Lowell S. Davis in Miramar, FL. FSPC provides a broad variety of medical pain management services, including injections, platelet-rich plasma, nerve blocks, radio frequency nerve ablation, and prolotherapy, among others.

Florida Spine and Pain Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients’ pain and help them live their best lives possible.

PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Education: Bachelor's degree in Marketing, Business Administration, Economics or a related field.

Experience: 5 years proven healthcare sales and marketing experience.

Knowledge, Skills, and Abilities

• Working knowledge of Centricity or similar Electronic Medical Record System.
• Working knowledge of CRM systems including Salesforce.
• Ability to think strategically and generate sales and results consistently.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast paced, changing environment.
• Commitment to excellent customer service with active listening skills and ability to address client needs.
• Excellent verbal and written communication and telephone etiquette skills with ability to clearly convey thoughts, ideas, and benefits of services and influence others.
• Ability to inspire, motivate and influence others.
• Superb interpersonal skills including the ability to quickly build rapport and network.
• Confidence and strong self-assuredness to succeed in cold-calling customers and closing sales.
• Excellent problem solving and critical thinking skills.
• Physical endurance in standing for long hours or spending time traveling between locations.
• Excellent time management skills with proven ability to self-manage with sales mindset with competitive drive.
• Must be self-motivated and ambitious.
• Ability to work well and collaborate with others in a team environment.
• Strong computer and CSM skills.
• Knowledge of HIPAA laws.
• Excellent problem-solving and critical-thinking skills.
• Sound judgment and a positive approach with a passion for service, understanding that everything you do impacts the business and those within.
• Ability to work independently and collaboratively and work amicably with others.
• Strong numeracy skills and ability to integrate cost accounting basics into everyday practice.
• Proficient with Microsoft Office Suite or related software.

Work Environment

General office or remote work environment. Requires interaction with coworkers, customers and vendors, social media outlets and networking/events. Occasional weekend, evening, or night work if needed to ensure coverage. Travel required with reliable transportation.

Physical and Mental Requirements

The physical and mental requirements outlined are indicative of how the work in this position is typically performed. If an employee or candidate requires accommodation to accomplish any essential functions, please contact Human Resources.

• Clear communication verbally and in writing.
• Ability to critically think, synthesize and interpret data.
• Ability to present to groups of people at all levels of the organization.
• Ability to sit or stand for prolonged periods of time.
• Ability to utilize a typical computer, mouse, and keyboard.
• Required to speak and listen, use hands and fingers to handle or feel.
• May occasionally lift up to 25 lbs.
• Requires vision and ability to drive and adjust focus.