What are the responsibilities and job description for the Manager position at Southern Social?
Southern Social is a fine dining restaurant in Germantown, TN, located near the historic Germantown Depot along Southern Avenue. Established by the owners of Memphis’ renowned Flight Restaurant and Wine Bar, the restaurant upholds the high standards of its predecessor. Southern Social offers a chef-curated menu featuring fresh seafood, prime steaks, and exceptional specialty cocktails. Guests can also enjoy Flight’s award-winning wine selections in a refined setting that elevates the fine dining experience.
Role Description
This is a full-time, on-site role based in Memphis, TN, for a Manager. The Manager will oversee day-to-day restaurant operations, ensuring efficiency and maintaining the highest standards for service quality. Responsibilities include staff supervision and scheduling, performance management, and fostering a supportive team environment. Additional tasks involve ensuring adherence to health and safety regulations, resolving guest concerns, monitoring inventory, and collaborating with the culinary team to uphold the restaurant’s top-tier dining experience.
Qualifications
- Strong leadership, team management, and staff development skills
- Expertise in customer service, problem-solving, and maintaining guest satisfaction
- Proficiency in operational tasks such as scheduling, inventory control, and cost management
- Knowledge of health, safety, and compliance standards in the food and beverage industry
- Strong communication and organizational skills, along with attention to detail
- Ability to work evenings, weekends, and holidays as required
- Prior experience in fine dining or hospitality management is highly desirable
- A degree in Hospitality Management or a related field is a plus but not required